We visit this KFC/Taco Bell 1 - 2x a month. Almost always for KFC. Historically the service is good and the order is correct, hot, and tasty. Tonight, however, was very disappointing. I went into the store to order a take home order. I ordered 4 - 2 piece meals. When I got home virtually every order was wrong! To top it off there wasn't a receipt and since they are running a promotion for filling out a survey online using the receipt information to enter I was unable to participate. We had the wrong kind of preparation on one of the meals. Incorrect chicken pieces in two of the meals and incorrect sides in two of the meals. While the service was fast (I can't say efficient since the orders were all wrong) the chicken we received tasted good (I didn't drive back to have them fix the mistakes) the green beans were WAY overcooked, the potato wedges were also somewhat over-cooked. We will return but I hope this information does find it's way to the store manager so he can address the training needs to correct this. Our visit was 6/29/17 6PM counter service for take out. PS- the young lady that took our order was very friendly and the young lady that gave us the food was...
Read moreThis was a different KFC location because it also had a Taco Bell inside it as well. It was great because I wanted chicken and my daughter wanted tacos... The food (both choices) was fantastic and what impressed me more was the attention to details from the staff. They came into the dining area and Asked if everything was okay... Did we need anything? Later as we finished our meal, a staff member approached us and gave us discount tickets for Grub Hub (a food delivery service)
It was awsome!! Compared to my Breakfast experience (not at this restaurant)
(I had breakfast at a full service restaurant and I Could Not get the waitress to refill my Ice Water... Not kidding. She stood at our table asked my daughter if she could refill her lemonade and completely ignored me. When I flagged her down to ask for more ice water, she gave me a sneer and distainly said "of course you can...") WOW. So think about it. A fast food chain out-served and provided true customer service when a specialty restaurant...
Read moreI am disabled Came to restaurant asked female manager at cash register a question question just for her to laugh in my face and snicker to employees about my condition! I have fought in the war and don’t deserve to be belittled or embarrassed for no reason . She was very mean to me calling me names and cursing after 2 people trying to order heard what she did they came outside to try and console me because I was very distraught ! I have never been treated this way before they really need to fire this female Hispanic manager she is usually there on Wednesday that’s the day I came . Please save yourself the headache read the reviews if you are a disabled person a Vet or anyone with a heart stand with me on this and don’t do business...
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