Ordered two crispy chicken sandwiches online when I was 2 minutes away. Waited at the window for 7 or 8 minutes. Received my sandwiches, drove home which I live literally 3 minutes down the road. Got home opened the sanwiches and both were very hard and dry. Called and the man who answered said "they just came out the grease" and acted like he didn't believe me. I told him I'll bring them back and show him. He said they'd remake them. Drove there, waited in line for other customers and when I pulled up to the window the first thing the guy says is "Got my sanwiches?". No hello or anything. Insaid I got one and the other was thrown away by my wife. Hands me my food and again says "they're fresh out the grease" and walks away saying something sarcastically about them being fresh and about they made em when I ordered. He was very rude and I will not be coming back again. Contacted customer support and got a crap email saying they'll pass it along to the franchise and that's it. Thanks for wasting my time, money and to make me feel like my opinion doesn't...
Read moreChip reader at the drive thru was broken. I asked the server to run it at the counter and she said she couldn't. I then went inside to pay. Got my order and it was a to go order. The milkshake they gave me had an open lid. Not a good idea in the truck. I asked for another cup, they brought me a lid. I asked again, this time with a little "gruff" in my voice and she gave me a cup and a closed lid. After having to pour the milkshake into the new cup I spilled some on my hands. I then went to the restroom to wash my hands and there were no towels to dry off with. Do better Burger King. I definitely didn't have a majestic...
Read moreSome places need to have enough HELP ? to take care of " walk-ins "! But I have SEEN most drive thrus " suggest " to take care of THOSE DRIVING THROUGH FIRST ! Sometimes walking in? You will wait until the line is DOWN ! BEFORE !!!! you can get someone's attention ! When you EXPLAIN - 2 PERSONS take outs in DETAIL ! YOU should NOT need to go BACK IN ! to say what they FORGOT ? ON MOST VISITS ! WHY ? do I need to SAY ? each visit- 2" orders of cookies ,that means I need FOUR !!! cookies ,I get billed for FOUR ,,two in the bag ( not ) FOUR ,if not all the time ? It...
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