East Coast Custard — Restaurant in Ohio

My family and I went here to purchase custard for dessert last night. For one, not one employee acknowledged us until we were in the store for five minutes. The order was taken quickly and efficiently and delivered to us in a reasonable amount of time. However, each cup was not even wiped off of excess custard. So, the outside was a mess of stickiness. My daughter's death by chocolate was so overstuffed I had to nearly cut off the top and had her eat it out of the container with a plate under it. It is customer service on oh one to greet people coming into your place of business and to wipe up messes off the customer's order. Unfortunately, on the rare occassion that i come into this East Coast location, I usually am treated the same way, either being ignored or with an attitude, and let's not forget employees messing up the order and/or not wiping the outside of the containers and overstuffing the container with product. Everything tasted good, but we will not be back to this location. Shabby customer service through and through, except for the speed of checkout and the order was correctly put...

The hot food I ordered was cold and I did not receive it how I ordered but after waiting what felt like a life long 12 minutes I didn't care. Also where were the ingredients I paid for. The banana split was missing some of the intended items as listed on their order board. Granted I went through the drive thru and it was near closing time I still feel it would've been nice not to have to park my car and walk in to retrieve a spoon and napkins. By the time I walked though the door at home I was trying to keep the split from spilling out of it's packaging. Not all that happy with my second visit to the establishment. I may go back when things warm...

It was our first time to..I ordered a baby Peach Melba yogurt cone& a small vanilla custard cup with sprinkles for my little kiddo with super picky tastes. I was so surprised, I usually get cramping and sick from(All of those soft serve places) BUT not here. We enjoyed our custard& yogurt treats. My daughter thanked me& was so happy to have. She ate every bit& said, "Mommy can we come back here for ice cream,it tastes yummy and my tummy feels nice" Best part,is it didn't break the bank,the young lady that helped me was SO HELPFUL,and my little one fell fast asleep after finishing her treat!!!! A Great...