Exotic Thai Restaurant — Restaurant in Ojai

Terribly disappointed. I don’t like to negatively review any place especially restaurants but I have to now. Firstly, the name of the restaurant is exotic indeed but the food does not match up to that name particularly for the high priced menu.

The only reason I went there was because I had a great experience with the food and service four years ago. Sadly, much can change over four years. I ordered one large Tom Ka Ghai soup bowl made with coconut milk, lemongrass and chicken. When it was served, I was put off by a very strange stale smell, looked like they used canned coconut milk. I understand lemongrass has health benefits, but it seemed they cut up an entire tree and added to the soup. Lemongrass has a strong aftertaste and too much can spoil a dish, I know because I cook Asian cuisine a lot. There was not a whole lot of chicken in the soup and for the price I paid - 14 dollars plus tax, it was a total waste of money.

There were only two people serving customers. While the waitress was a very nice lady and was attentive, the woman who is supposed to be the greeter or hostess was quite rude. No hello or hi or a simple smile, nothing. She was yelling at me when she asked me pick a table I liked. Maybe she was having a bad day but you don’t show it on others. Will never...

Best restaurant in Ojai (so far :D). I keep trying restaurants and have been disappointed by every single one. I seriously have not been impressed by a single meal I’ve had out, until here. Thank you, Exotic Thai, for having DELICIOUS food! Both my friend and I exclaimed at how good the foods were on our first bites. We got curry and noodles, and both were incredible. Not just good food, but great food. Quality, flavorful, beautiful, great selection… all you can ask for. Plus they were so kind and have outdoor seating (woohoo!). This is definitely my go-to spot in all of Ojai now, and I would hands-down recommend it to anyone.

Coming back to add more: the spinach soup is THE BEST. I am always on the lookout for a place I can get really nourishing soothing food, and this soup is 100% that. Would eat when I’m cold, when I’m sick, or when I just want a warm hug in my belly. I added a side of rice to make it a complete meal for me. Def...

Don’t eat here! The people are rude. We didn’t like the spring rolls with the ground chicken (very dry and no flavor). We told the server that we didn’t want them and that they were dry. He began to argue with us and finally took the spring rolls away. My friend asked for some water, as we both ordered Thai iced teas. He said he’d bring it and never came back outside to our table. No one asked how the food was (my friend’s food was greasy and mine was actually good) or if we wanted or needed anything else.

We had to go inside the restaurant to eventually pay and I asked the woman if she removed the spring rolls off the bill and she said no. I asked why and she said “you ate them and if you don’t pay I have to pay.” We paid and left, but after having great customer service experiences during our weekend in Ojai this place didn’t live up to our...