Apparently this Papa John's in Okeechobee uses doordash for deliveries. The pizza that I ordered to have delivered was placed on the front porch when no one was home. The driver said he called the number no one answered and he left a message that the pizza was on the front porch. This is not an appropriate policy. When I called the manager to have another pizza delivered she said that was not possible because it was a day later. I will never again use this Papa John in Okeechobee Florida. Poor management poor policies all together very bad experience. Mind you Okeechobee is very rural a lot of woods a lot of wild animals. The pizza left on the front porch was unacceptable. I guess all the animals had a great time eating my Grandson's Birthday Pizza. I sent a Papa John's large pizza with three meat toppings to Susan's for John's 10th birthday yesterday, his birthday is today. I thought it would be better to get it over on Friday around 4:00 p.m. because they might be out for his birthday on Saturday this is the text I got from doordash. He said he went to the door nobody answered and he called and left Susan a voice message saying he left the pizza on the front...
   Read moreWe usually get from our Okeechobee location all the time, never had an issue. Tonight when I called a gentleman answered and, I placed my order for a delivery of one pizza at 5. I called back at 6 , a lady answers. I asked if she had an update on my pizza , she told me that it would on its way to give them 30 mins that they were short staffed. Understandable, people arenât working like they use to. I then call back a little after 7 because guess what? NO PIZZA still. The lady then says âWe were waiting on more orders for that area since were short staffed.â I told her Iâve been waiting 2 hours now for one pizza. She then told me that she could cancel my order if I didnât want the pizza. If they wouldâve told me from the start they couldnât deliver I wouldâve understood. They handled the whole...
   Read moreâââââ Unmatched Customer Service & Amazing Pizza!
This Papa Johnâs is hands down the best food experience weâve ever had! We accidentally ordered buffalo sauce instead of pizza sauce, and WOWâour mouths were on fire! When we went back inside to see if they could remake it, they did it without hesitation AND even gave us sodas to help cool down the spice. Talk about above and beyond service!
You wonât find this kind of generosity and care at Taco Bell, McDonaldâs, or any other fast food chain. Here, they actually care about their customers and want to make sure you leave happy. Plus, the pizza? WAY better than any burger or taco! Fresh ingredients, delicious crust, and always made right.
If youâre debating where to grab your next meal, skip the drive-thru and come here instead. You...
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