Chick-fil-A — Restaurant in Oklahoma City

(Today 3/24/23, really big improvement going to go ahead and give the 5 stars back, kudos to the staff) Editing due to unprofessional, Really tried to be nice on here, but it's just too unprofessional, I see what other people are complaining about. Can't get customized orders right, Cold cheeses, gluten free buns served still in the sealed pouch didn't bother to make the sandwich with them. They laughed at me when I stated that the cheeses were cold as you can see I ordered an additional slice of Colby and they decided to slap it next to the American cheese both cold. In the second picture you'll see what it's supposed to look like because they laughed at me and they deserve to know what I was complaining about 🤣

!(in order to avoid accidents exiting into classen, please use McKinley ave on west side of Chick-fil-A, which turns into northside coming out next to IHOP)! Finally opened in a much needed location. Online Pickup orders were slow but I understand it's going to take time for staff to get adjusted to the new flow of orders. The same professional service is outstanding as always. The outside seating must be one of the nicest so far. The entrance and exit could...

Came in this morning to pick up a TOGO order. I asked a lady who may have been the manager about the order and she pointed down at the other end of the counter and said “pick up is down there I’m running really behind.” Are you serious? Maybe if the store was more organized you could actually help and provide better customer service. This is the second time I’ve come in this location to pick up an order. The first time I mentioned to one of the employees about my pick up order and he said OK and went back to working. After a while I asked a different employee about it and it had been sitting up on the counter the whole time. I understand this is a new location. But you should have been prepared when you opened. Everyone knows how busy Chick-fil-A gets. The employees seem confused. If that was a manager I encountered this morning I would consider replacing her. I probably won’t be returning to this location again. I was excited when this location opened because it’s closer to where I live. But I will drive out of my way to the location I’ve been going to for better service. Definitely not the Chick-fil-A standard....

They have no respect for dashers. Which is crazy since without dashers they lose a nice amount of money. Took 8 mins for someone to be able to tell me that the order I was there to pick up was a repeat order that didn’t exist. That’s completely okay. What’s not okay is that the owner Tricia Whitthorne came up being very unprofessional. I asked if this has come in multiple times and keeps happening why can you not stick up a list of orders for us to refer to know if our order is a false one. Then she asked my name then says I can block you so you don’t have to come back to my locations. How rude and very unprofessional. Especially for an OWNER. She wouldn’t even give me her name. After all that she threatens to have me escorted out? I was nothing but respectful to you Miss Whittmore and you were so very rude and unprofessional. I eat and support both your locations with my own money so it’s unsettling to know that you treat people...