Their people skills, and workmanship definitely need improvement. They down sized my less than week old ring, and left one side of the shank stretched, or thinner than the other side which interupts the rings design. (it was a simple band) The rhodium flashing is so thin. R&R did not coat the entire band, and the inside of shank was ignored, and not plated. The ring tarnished in 2 days. Their professional manner is less than desirable. If you point out something that is wrong they are defensive about it. While the ring from resizing is not the same shape as when I gave it to R&R. I eventually decided to take my ring to Samuel Gordon, and their polishing, and rhodium plating was beautiful. There service is only $10 more and covers the ring inside, and outside of the shank. Samuel Gordon triple plated where R&R barely gives you a flashing. Update a year later I am adding to my review. Ive taken my ring back to another jeweler to have it re-dipped they told me that when my ring was resized the stone was not set in place, and instead of using gold which is the material of my ring, R&R used silver so they are gold thieves on top of everything else. Steer clear of the shady business...
   Read moreOutstanding Customer Service! This was my first experience with a custom jeweler, and let me say; because of Larry and Steve at R&R it was a pleasure. I had a bit of an emergency with my wife's wedding ring. They were able to show me several beautiful choices of replacement diamonds. Their prices where more than fair, and the quality of their jewelry was first class. Then they even worked in a miracle, and where able to repair, and reset the beautiful, and flawless, marquis diamond, perfectly in my wife's arrangement, restoring it perfectly in time for me to surprise her on our anniversary! These Gentlemen are a Honor to their Trade. I Will Recommend R&R Estate Jewelers to Anyone who Values: Honesty, Integrity, Customer Service, & Pride in their Trade. Thanks, Larry and Steve, hope to...
   Read moreFrom the moment we walked in we were treated with the most helpful man. He taught us a few things we needed to know about our grandmother's pearls that we were to believe they were real but come to find out they weren't. Saved us the money to get the pearls appraised. Every one we talked to wanted to charge us to have the fake Pearl's appraised. We couldn't believe people would take your money to get fake Pearl's appraised. But on another note they have one of the best selection of fine jewelry in Oklahoma City. If you haven't been there and you are looking for the best jewelry you have to go there if you don't you will regret it because you will find everything you want there at R & R Estate Jewelers. They are the best jewelers in OKC. Go see for yourself. It's...
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