This is not the first time I was hoping it wouldn't happen again but it did this is the second encounter with black manager that's up there at that store is very rude and disrespectful I clearly told him I was dining in he proceeded to put it in a box and put it in a bag I'm looking around everybody got black trays and plates why am I the only one in there with a bag and a box when I said I was doing dine in but then when I looked around all the customers was white so it makes sense but the way that man talks I don't understand how he is a manager now I see why people attack fast food workers they don't know how to to talk to customers he needs to learn customer service working in a fast food industry I will not be going back to that Golden Chicken as long as he's a manager I also called corporate for the second time & made a complaint because they need to be aware of who is running that store I'm pretty sure this is not the first complaint that they have got from this store so something needs to be done his attitude was poorly his customer service was poorly his body language was poorly just because you work at Golden Chicken and not getting that far in life that don't mean you take it out on others oh I forgot I didn't get my food he gave me a refund and snatched...
Read morePulled up to Golden chick 12:30pm Rushing to get me some lunch. Already frustrated that my day is going behind schedule. So my anxiety is at all-time high. The gentleman on the intercom prompt with a small joke, and proceeded to ask me what would I like to order. Not usual I thought!! But he did take my mind off of the pressing time. Looking over the menu, I ordered quick. I’m us to spending somewhere around $50-$60 to feed my family of six. With him helping guide me to a cheaper deal.. 18 tenders, 2 side 8 rolls & a gallon Tea all for $45.60. I JUMPED ON IT!! He continued to crack 1 more JK as I proceeded to the window.. I Thought to myself!! I don’t feel so rushed now. I took a deep breath & attempted to give the gentleman the same energy in return. Looked @ him & said (THERES A ART IN WHAT YOUR DOING) he laughed and gave the credit to his Trainer. John & T if I’m not mistaken. A Black Man & White Gentlemen racial differences to the side with crazy good customer services. They told me if the experience was that good make a review, so here I am. GOOD JOB GUYS. I even got a cool Golden Chick carrying box instead of the usual bag...
Read moreIt was about 10min. before they closed and I was on a bicycle. I was famished hadn't ate all day so I popped in for a Catfish dinner. I walk in and start ordering and another lady came from around the counter and promptly escorted me out saying if I wanted to order id have to go through the drive through. (On a bike)why couldn't i have just ordered while I was at the counter? RUDE just plain RUDE. The fish was so hard and greasy I couldn't eat it, I didn't get one of my sides. I did however call and talk to the manager. He took my name and number and I went in the day after just to get harassed and was told by the COOK that I needed to leave without anyone checking the books or making a call to a manager. Needless to say all I got on my make up order was just 3 Catfish NO sides and the box of Catfish was tossed across the counter at me, not politely handed to me. WHAT IS THIS WORLD COMMING TO? I Hope all you workers read this and know one thing. Even as hungry as I was that night, if I would have ran into you and you was hungry I would have spent my last penny on making sure you went to bed that night with a full belly and a...
Read more