Panda Express — Restaurant in Oklahoma

I ordered my family of five dinner at the WinStar panda express. Three of my family members got their food. Two of us did not they said give them five minutes and they’ll bring the food to our table 25 minutes later My family finished their meal and I went up to talk to the cashier. I asked them for a refund on the two meals that never got brought out and they looked me in the eyes and says we cannot give you a refund which is an against the law. I only asked for amy family finished their meal and I went up to talk to the cashier. I asked them for a refund on the two meals that never got brought out and they looked me in the eyes and says we cannot give you a refund which is against the law. I only asked for a refund on the two meals that I did not receive They begin to tell me that their policy they cannot give a refund most they can do is give me a gift card. I will never in my entire life spend another dollar at any panda express due to this experience. This is the worst panda express I have ever been to in my entire life, but due to these incompetent people And frauds I hope everyone reads this review and never spends another penny here ever again and I hope that this panda express goes bankrupt more than disappointed. Boycott panda express especially the wind star location I spend hundreds of thousands of dollars at WinStar and there’s no one on the location that I can speak to about this other than some little 16-year-old kid that refuses to refund me the $16 back to my card. Praise the Lord. God has been working on me because I would’ve mopped the floor with every single one of...

I was scheduled for an interview at 2pm 09/24/2025. I followed the directions that was sent to my phone, which led me to a security gate. Who then instructed me to go to a building, and those people told me to go to a different building. I eventually found a lady who informed me that they have nothing to do with Panda Express and gave me directions to the correct location. I arrive at Panda Express at 1:57 pm only to discover that the person who is supposed to be interviewing me, isn't working that day. Not only that, but a different manager was already interviewing a different person. I was asked to wait, I waited another 40 minutes only for the manager to walk by without saying anything and she never came back out from the back. I do not know her name, but that was incredibly rude and unprofessional of her. She could of at least apologized for my time being wasted. The person who was supposed to interview me was Bernardo Penaredondo. I almost forgot to mention, the job was advertised to pay between 19-23 an hour and when I asked a random employee how much she made, she told me she had been working there for three years and was only making 20 an hour. If you are reading this and you're scheduled for an interview, I hope your experience goes more smoothly for you. I believe I dodged a bullet here...

My husband and I usually go to casa when we are at the casino bc it's always so good. We'll tonight we opted for Panda bc it smelled great. Well that was a mistake. We got thru the line pretty fast. Set down at the cleanest table we coulf find. We were eating and talking when I was approached by an employee named Maria asking me of I could give her a good review of the dining area so she could go home. She needed 5 all together and she needed 4 more. My husband smiled and said sure, We'll see. Unfortunately no, Maria I can't give a good review bc the dining area was not clean. We did not see one employee come clean any tables while we were there. Almost all the tables we looked at were dirty and their was even trash on the floor. I also think it was highly rude and very disrespectful to your co workers that they are behind the counter working and your out asking for me to "give you a review so you could go home". I don't know where you come from but I wasn't raised to leave coworkers hanging when they are busy. Do better. As far as the food goes... we won't be back the chicken my husband recieved was so hard he nearly broke his tooth and couldn't eat anymore. I wanted an egg roll but, they were clearly burned to a dark crisp. Anyways. Hope yall aren't always that...