Starbucks — Restaurant in Olathe

We went through the drive thru so you’re kinda stuck in it. It’s either order or sit there and wait to go to another location. It would have been nice to try new seasonal items but they were already out of the raccoon cake pops. When it’s something new and seasonal, one would think that someone would order accordingly. I also don’t understand serving such hot drinks without a sleeve. I had to go in to get one and you would have thought I was asking for something unheard of. I had to ask 3 times for it and was met with the question of, “Why?” It was like I was asking them to give me gold. It’s a very hot drink. Put a...

Ordered my normal Venti Americano on Mother’s Day. It was so strong I couldn’t drink it. Even added a sweetener. Tried to return the next day with empty cup and they wanted to charge me for another one. Really. Wow. I literally get an americano daily. Wow. What happened to customer service and common sense. They told me I should have brought it back in Mother’s Day. Really....

I was going far to get my latte but after SALAH took over this location I am coming everyday with no hesitation .Thank you Salah for your hardworking to make this location better than before. Team!! I like all the coffees you make but the one that HAMZA makes is different and exceptional and amazing . He knows the details of my Gr Latte Thank you Hamza and thank you for...