Dunkin' — Restaurant in Old Bridge Township

Visited this location today to buy some donuts. The person taking the order was curt and didn't give a total, she didn't even tell us to drive up to the window; just ended the conversation. When we got to the window, what I assume is the manager or shift lead, was carrying on a conversation with someone else. When he finally turned his attention to us, I asked what the total was and he rudely told me to look at the screen which was located below the window. We got the money together, and while I'm trying to hand him the $20, he's continuing his heated conversation. Turns out he was reprimanding one of the employees for giving away a sandwich. Whereas I don't disagree with having to address the situation, doing so in front of 3 other employees and customers is unacceptable. It was incredibly awkward. I just don't believe in this type of behavior. When I was a young worker, I had a boss that behaved that way. It is plain wrong! You should pull the person to the side and have the conversation. You don't dress someone down in front of their peers and definitely not in front of a customer. Please Mr. Manager, do better, your employees...

I never write reviews but my experience here has been so bad I had too. I live nearby and this has been my go-to DD for years. I usually only order ice coffee and recently it is usually always made wrong. The last few times it has tasted like spoiled cream in my coffee. I ordered an ice coffee with cream and caramel and it came out dark like it had mocha in it. It did not. And it was so sour I thought something was very wrong. Went back and asked for a new one showing how off looking my coffee looked. Received a new one and same thing. Looked way too dark and tasted sour. Over the years the quality of this location has gone bad. I can go to another DD down the street order the same thing and have no issues.

There is clearly something wrong with this location and I advise you to go somewhere else. If you mess up a simple ice coffee multiple times then what else are you getting wrong. This has been going on for months not just a 1 time...

It is a good location my only issue is that the owner is the same person who owns the dunkin donuts up the street near the library and he charges more at this location for certain items and drink tops than the other dunkin and more than the other locations I have been to. While it says in the app that the price may vary I am aware that is based on franchise owners but still if you own two or three locations I see no purpose in having different prices all around.

Aside from that the people here are amazing and very friendly and efficient at their jobs.

While the 3833 location on 516 seems to serve cold eggs and watered down coffee drinks this location here at 2614 on 516 is great I have never had a bad meal here and the drinks are very well made. I choose to stop at this location over most nearby just because the service is great and the workers...