Moosehead Hoof & Ladder — Restaurant in Olmsted Falls

My husband along with another couple visited this past Friday hoping to find some good Lenten seafood options. Our servers name was Denise. When my girlfriend and I asked her how the salmon burger was, her response was "I don't know, I don't eat fish". We then had to ask her if she has heard customers opinions about it to which she replied that they all say its good. Based on that, both her and I each ordered the salmon burger. My husband ordered the perch dinner and her husband ordered the reuben sandwich. Dinner was served in a timely manner. However, I immediately got a very fishy odor from my salmon burger. I proceded to take a bite and it was extremely unpalatable! I was completely turned off and could not eat this burger. My girlfriend who ordered the same thing agreed that it was not good though she thought she was going to be able to "power through it“ as she put it. Not even half way through, she couldn't finish it. Now I'd like to also point out that 3 of us had ordered beers with dinner and my girlfriend a glass of wine and when Denise came back to the table to check on us, my girlfriend told her "I don't like this, I can't eat it and Denise just said ok and cleared our plates. I also informed her that I did not like mine and since I only took one bite that I would like it taken off of my bill. She seemed very annoyed and said only her manager can do that. I replied "ok' I then watched the manager come out of the kitchen with Denise and go over to the order station and refund my meal. She then walked back into the kitchen. I was completely shocked that she never came over to our table to talk to me or apologize! When Denise came back to our table she actually said "you're lucky, she never refunds anyone's meals". Are you kidding me!!! I will add that my husband and my friend did enjoy the perch dinner and the reuben sandwich. None of us were offered another beverage. Needless to say, none of us will be returning to this...

We were at this restaurant once in the summer. We sat outside and looked over the landscape. This time it was December 13th, 2024. We opted to sit inside, as it was cold outside and the outside area was closed.🙂 The waitress was pleasant, knowledgeable, and had a healthy sense of humor. The atmosphere was warm, cozy, and jolly! We had two vegetarians and two omnivores in our group. The choice of dishes was numerous and great for us because everyone got something they thoroughly enjoyed. We started with onion rings for our appetizer. I had the scrumptious walleye sandwich with fries. I did not eat the roll it came on because it was already breaded and I did not need to fill up on bread. I was after the fish and it was DE-licous! It was the best walleye I have had and walleye is one of my favorites. The fries were perfect for me. I don't understand why more restaurants within a hundred miles of the lake don't serve walleye and lake perch because they are caught in Lake Erie. It should be a favorite at most restaurants in this area. The other omnivore, a true foodie who travels extensively, had flown in from California early that morning. We picked him up from a hotel near the Cleveland airport. He had a sumptuous large burger and homemade potato chips. He was very well pleased. One of our vegetarians had yummy potato pierogies covered with sautéed onions. There was sour cream on the side and a side of cooked apples. She was so taken with her food that we hardly heard a word from her during the meal. The other vegetarian had a delicious beanburger and homemade potato chips. We were all very satisfied with the location, atmosphere, food, and all it had to offer. Even the restrooms were clean and cheery. We highly recommend anyone looking for a good time with family or friends to meet at the Moosehead...

Not sure what happened to this place over the past few years. But it was one of our mom's favorite places. She passed away and we wanted to go as a memory kinda thing. She worked close by she would frequent this place for lunch. She also got us hooked on the Reuben on potato pancakes. Which they no longer serve/make potato pancakes. 1st disappoint. 2nd disappointment was a mixed drink I ordered that was the most worst tasting thing I've ever put in my mouth and when I asked for something different the waitress basically tried to tell me I was stuck with it by saying "SORRY" While shrugging her shoulders. I kept insisting that it was NOT GOOD TASTING AT ALL. She said she could send the manager over. Manager came to only look (nothing said ) probably seen that the drink WAS STILL FULL. Afterward the waitress came back to offer me a different choice. The food was extremely expensive and definitely NOT worth the cost. Smaller portions than what it should be or compared to other restaurants. We waited about an hour total for the bill and when we gave her the credit card to get it back. Wasn't asked if we wanted dessert or anything because it was coming up on closing time so the entire staff was more concerned about cleaning and closing up than the customers they were holding hostage due to the fact of being too busy trying to close instead of getting customers paid and out. They also had customers crammed in the small area of restaurant (probably not to dirty up the larger part) these days tables are usually staggered due to distance recommendations. Workers were NOT friendly like, in many ways. We came here from a half hour from where we live as a "In memory of our mom" kinda thing and was extremely disappointed. We all said when we left we would NOT...