L&J Personalized Gifts — Local services in Olmsted Falls

My dad passed away. I went in to L&J Personalization looking for a silver frame to put in my parents niche. Lauren was so helpful. She educated me on the different materials and how they would last over time. We ended up deciding that pewter would be the best compliment for my parents two urns. They didn’t have any frames the size I needed but she told me she would reach out to her vendors and let me know right away. Within hours she sent me all the options she had available. I ended up finding one I loved online. When I told Lauren, she assured me my satisfaction was the only thing that matters regardless where I got the frame. I could not believe the level of service I received. I also had her look into urns and I ended up ordering one. Once I received the frame I took it in and James helped go over all the engraving details. He was extremely patient with me and assisted in the perfect design. They absolutely nailed the engraving. I cannot tell you enough how glad I am that I walked in to their store. They were absolutely amazing in helping me...

L&J Personalized Gifts went above and beyond to make a beautiful custom product for me. I went to them with an odd request to have a colander engraved, and not only did they agree to the challenge, but they were so committed to making sure the work was impeccable that they went out and got a second colander when they weren't happy with how the original one I brought in turned out. Needless to say, this was absolutely not necessary at all because their work was pristine and exactly what I had in mind. Their professionalism, attention to detail, friendliness, and wonderful customer service is truly...

Highly recommend. With the chaos of life I forgot about an upcoming birthday party. I had this grand idea of an engraved pizza peel for their new pizza oven. I wanted it done today for their party tonight. The first place I went to engrave it was permanently closed, the second place could not do it for me the same day, LJ’s was able to do it for me in 15 minutes. He helped me along the entire process of picking fonts and layout decisions, and was very kind. I will be back for more gifts for the holidays in the...