Pizza Hut — Restaurant in Olympia

Update #2: I went in to pick up my food. The same individual who made my order poorly was making it again. His name is Jacob. Him and another employee named Tray looked at me and gave each other a smirk after Jacob saw me and asked my name. Once again he made my order poorly. I think it was on purpose. The general manager Cary was standing right next to him as he made the order. They do not offer marinara sauce with orders of breadsticks. You will have to find out there is none in the box and pay for ot separately. I also mentioned to Cary that one of the large decals on the floor of the store was peeling off. I told her I almost tripped and fell on it. She seemed annoyed by informing her of this and told me that she knows. I wont go back and give people my money who smirk and poorly make my food purposely. Childish. Then again that's why they are making pizza for a living.

Update: contacted the General Manager and she corrected the mistake. Superb customer service. Thank you.

Ordered food for my family. They left out the marinara on a double order of breadsticks. The person over the phone was named Jacob. He didn't seem concerned and said he would credit me $5 dollars. Even though I'm sitting at home with 2 orders of breadsticks I cannot really eat. Then I moved on to the pizza. Normally when ordering your crust gets some garlic and parmesan flavoring. The hut favorite. My crust was completely bare and dry. The order was rushed and no care was put into it. The gentleman who boxed up my order and forgot the marinara and crust toppings was Jacob as well. I called back tonight to hopefully speak to a manager about this. Jacob answered again and said he was the manager? Sad pizza hut hires this...

If i could give it 0 stars i would. Made an order and they called me and said they couldnt deliver due to police activity in the area. First off the police at the hotel several blocks from me had no more police for over an hour. And the fact ita blocks up the street. So my order was cancelled because she didnt want to send a delivery out. She didnt want to do the order or delivery because it was within 30 minutes of the store closing. Laziest bunch ive ever dealt with. Poor work ethic and even worse customer service. I hope the store gets closed this is not the first time there has been an issue with this store. This seems to be a repeat every time. We will never get food from this pizza again or any...

Ordered here for the first time and wont do it again. Young guy who rung me up was super unenthused, proceeded to tell me he was tired etc, ordered a large pizza, wings and garlic bread. Wings were good but pizza was super cold and it only takes me 2 min to get home. I was there in the 15 min it said it would take. It tasted like the pizza had been made long before I ordered it and was sitting under a warmer then sat out. Pepperoni was so uneven. There were several pieces where almost the entire slice had no pepperoni or cheese on it and the small dipping sauce you get with the garlic bread was barely half full of sauce. It was the worst. We usually go to papa Murphy's but wanted to change it up....