Domino's Pizza — Restaurant in Omaha

I have only ordered a few times. The policy is inconsistent about delivering to the door or to the parking lot, depends on the day? The driver? Either way as a disabled person I’m unable to make the parking lot without assistance and have had more than one driver hang up on me when requesting they drop off at the door, not the parking lot. They refund pizza points and not my money- as if I want to order from this hot mess of a poor excuse of a franchise. Something is always wrong with my order- and I’ve learned my lesson about paying with a card, and leaving a tip prior to delivery- I don’t suggest it. And if I could leave a review of negative stars I would. Even when issues are reported and you express that the last thing you want is another pizza they don’t refund your cash. Unacceptable. I was using my points from the last bad delivery experience to get tonight’s bad experience- should have been 100% free , but was still being charged $4.38 for delivery.. and they can’t bring it to the door- but last week they could bring a cold pizza to my door 15 minutes late? Do yourself a favor- pay the extra for Door Dash.

Update: The Manager has stepped up and delivered the pizza to my door, and not charged the $4.38 delivery fee. Kudos for that! In the future I hope they don’t have these issues with employees picking and choosing which apartments they will deliver to and which ones they won’t. I know it’s hard to find help these days, but hanging up on customers, and refusing to do the job you’re hired for in my opinion would definitely be reason for termination in my book-if the manager has to comp fees, food, and essentially do the delivery themselves I think the original driver at this point is...

Update: Chase was manager this time and very poor experience. I ordered a thin crust 2 topping pizza with all mushroom, half onion and half olives. No mushrooms at all, roughly 8 half slices of olives (not even full slices) and possibly 6 bits of onion if that. Dining companion's pasta was half full and burnt. Other dining companion's pizza was pepperoni and beef and burnt. Stayed on hold for over 50 mins before they hung up on me. Avoid this location at all costs. Unfortunatley. I thought they were a good location but they aren't. Avoid manager Chase.

I tried a different location (90th just south of Fort) as my previous location was disappointing several times in a row. First impression was good. Everyone seemed engaged and working hard, everyone was polite, and food turned out great for 2 out of 3 two topping pizzas. I believe AJ was the manager and was running a tight ship.

The 2 pizzas that turned out well were on thin crusts and had a good amount of toppings. The other was on a hand tossed crust and had very few toppings and was a little dry. But otherwise all else qualifies for a...

UPDATE: Friday, January 27, 2023 I ordered 2 pizzas and 2 sandwiches along with a 2 liter of Diet Coke. Order was delivered fast. No complaints there. Food wasn’t perfect but good enough. The soda was chilled but not cold. I can’t say this experience was good or bad. It was just in the middle.

Update 11-29-22 Ordered delivery. Order was not worked on for an hour. Approximately 1 hour and 45 minutes to get my order. Pizzas are edible / okay but one step above cafeteria food. Flat flavor, improperly cooked, and lacking a balance of toppings ordered. Like usual, the soda is Slightly Chilled. Just cooler than room temp. Simply put.. Disappointing!

Update: Ordered and it’s the same sad story. Pizza done but doesn’t get delivered until 1-1.5 hours later. Pizza okay to eat but low quality. Pop chilled but not cold.

10/15/22 Saturday I’m both surprised and impressed. Ordered 3 sandwiches and brownie. Food was not perfect but great. Hot and delivered in about 25 minutes! Fastest I’ve seen Domino’s deliver...