Jojo's Diner-Benson — Restaurant in Omaha

My wife and I went to try Jojo's this evening, and it was very clearly the B team running the show. There was only one server and two cooks, which is fine for a slow small diner, except the server had mentioned that they were on their third day, and my wife could clearly see the cooks were running rough-shod over that person to do what they wanted. There was no person "in charge" there. The cooks didn't even bother to look for the right bread for the barbacoa melt before telling both the server, and my wife that they didn't have the right bread. Which they then found 30 seconds later. Not sure if the cooks were playing the server or not, but there was some language barrier going on there. The brussels sprouts were deep fried from raw and then not seasoned at all. Just covered in the sweet tangy sauce. While that sauce can cover a myriad of sins, unseasoned, raw, and fryer-tasting sprouts can't be covered by that. The barbacoa melt had no seasoning, the meat tasted like tinned beef, the bread was not allowed to get toasted, just hot enough for the cheese inside to melt. The fries were limp & undercooked, possibly from a fryer that was set too low in temperature and they were underseasoned. The ceasar my wife got was way overdressed. The pork belly she got on her rodeo burger tasted like it had been deep-fried as well. No attempt at seasoning had occured with that pork. What was done to that pork was a waste of the death of that pig. My coffee was weak, the cream container had no spout so it spilled everywhere. The floors were sticky. While the server was perfectly friendly and attentive, she was just not in control of what was going on, npt that one should expect such a new employee to be so.

The flies inside were a bit out of control, too. I understand Summer and Outside being challenging circumstances for fly control, but we were constantly harrassed by the rotten bugs.

All in all, I am not going to return to that location if that is the standard...

I was excited to try this place since it’s in my neighborhood and I want the Benson strip to succeed. I love the atmosphere and vibes of the place and the server was good, but the food was very very disappointing. The “barrio fries” were approximately 12 fries scattered on a plate with cheese sauce (clearly canned) and bacon bits on top. The bacon bits were good but the cheese sauce was not, and for 6 dollars the portion was disgraceful. I could just go down the block to Barchenbiergarden if I want to spend 6 dollars on fries, but they’ll at least smother it in toppings and make it worth your while. Additionally, the burger looked like those patties shaped like flowers that public schools serve, clearly frozen and well done. The toppings were good though, and that was filling, but it was served with probably 10 fries, and terrible fries at that. The totchos had canned salsa on top which nearly ruined the dish and there wasn’t much meat, and it costed 13 dollars. I could’ve just walked across the street to Burrito Envy to get totchos worth that price. Finally, the papas chingon was literally just chopped potatoes with a few slivers of short rib on top. It was supposed to have salsa verde on top, but I’m not even kidding you when I say that it was probably a teaspoon worth so I had to douse it in hot sauce, no onions, no peppers, literally nothing to make this dish something I couldn’t make at home better myself. If you want a hash go to First Watch or literally any other brunch spot. I’m really sorry to leave this review because I had high hopes, but honestly I would’ve rather eaten somewhere else, especially...

The whipped butter... was in pats... that were SOLID. Extra butter consists of 2 hard pats instead of one... with three fairly decent sized pancakes. My pancakes and water plus a friend's hashbrown slab, 3 eggs, 5oz strips of THIN steak and an OJ exceeded a bill of $30. I couldn't believe that.

This is a restaurant that prints out the 10% ,15% and 20% gratuity FOR you, which i feel is absolutely uncouth and made me not want to tip at all.

I got a to go box for the 1.5 pancakes I didn't finish without utensils, napkins or the OFFER of an iced water to-go with me, which I thought CHEAP and or UNPROFESSIONAL. Made me, the customer, feel unappreciated.

Waitress had coffee slosh over the side of two separate cups belonging to another table and not even wipe the mugs, top off the spilled coffee OR give those customers extra napkins to compensate for the mess on their mugs and possibly their tables.

Server came to table 1x to check consumption progress, not offering my friend, whose OJ was gone- another beverage or simply WATER, nor was I offered a top off on my ice water. And she came back to drop off an obnoxious bill and bring the to go box mentioned at her other one stop at the table.

Took my friends plate when clearly there was a quarter of his hash browns left and about a full strip of bacon. Again, uncouth.

My friend, highly passive - didn't want me to ask to speak to the manager / owner about the service ... or lack-there-of.

Hopefully management will rectify my experience so I can...