Pickleman's Gourmet Cafe — Restaurant in Omaha

I went to Pickleman's "Gourmet" Cafe after enjoying a movie at Aksarben Theatres. Intially my goal was to try Dickies Barbecue but they hadn't opened yet so I went next door to try Picklemans. I walked in was not greeted for an awkward 2-3 minutes while the two female employees talked to each other. One was right in front of me fiddling with a pizza. I (and my little nephew) was the only customer in the restaurant. I understand they were probably working on a delivery order but I would have appreciated, a smile, a nod, something? I was just about to walk out when 4 people walked in. They then switched gears a couple of minutes later, not immediately and here's where I decided to write a review. They both stood and just looked at me. No, how can I help you or any greeting at all just looked at me as if I was holding up the line. Again awkward, I looked at the lady behind me apologetically and tried to hurry. I did have questions as it was my first visit. They were answered shortly, hurriedly and not helpful at all. I ordered a salad and was given the wrong dressing thankfully I realized that before I put it on my "gourmet" salad and I might add that a 1/2 salad with chicken and a 1/2 sandwich (very small maybe 4 inches) and a kids meal ($5) was $19. I drank water. The price for the pick 2 was not listed. I was told that it starts at $6.99. I paid $13 I guess I had the "gourmet" Pick 2. I was confused about the pricing but the employees were so rude I didn't dare ask another question. Very...

This was my first time trying Pickleman’s after receiving some recommendations. The sandwich was very good. However, I did find some flaws with the ordering process. Considering the restaurant was literally right across the street from my place of employment, why must there be a delivery fee? Now I would assume the delivery fee varies based upon 2 factors, total distance, and total order price. Therefore I found it a little silly/greedy for a delivery fee. I would have just walked across the street and picked it up myself but I was unable to leave the premises due to the nature of my work.

For nearly $10, I would anticipate the sandwiches would be a little bit bigger. The pictures may misrepresent the actual size. As well as, after looking through their website and app, I didn’t see any option to order a bigger size. The typical measurement you would see is 6” or 12” options. I saw 1 size and that’s it. Perhaps I overlooked or missed this option somewhere. However, after reading through commonalities among other reviews, I believe...

After waiting in line for 25 minutes and selecting my toppings they somehow lost my sandwich. The rest of our to go order had already left with my wife as I was planning to dine in. I canceled my order and requested a refund. The very confused manager produced $4 to me for a refund for the money I paid for a pick 2 and a cookie. He was trying to tell me the sandwich was never paid for even though I watched the sandwich assembly after they asked me my toppings selection. Unfortunately I lost track of my sandwich when I paid the manager. The other half of my pick 2 order sat patiently while they completed several other orders behind me. They did not give me a receipt for my purchase and I had no other evidence or desire to argue further. Beside the monetary loss the manager seemed absolutely unfazed and careless that they had thoroughly wronged me. I left with no food and less money than I arrived. I don’t know how one can order a pick 2 off their menu and then claim that one half of the order was not paid for at...