Rice Noodle Thai — Restaurant in Omaha

DO NOT RECOMMEND. WASTE OF $75. Door Dash delivery was a complete fiasco. When I contacted the restaurant to try and resolve the issue (prior to posting or any other recourse), the person on the phone, Grey, did not care to assist in resolving the issue. #1, he answered the phone without introducing himself or the restaurant. #2, he told me that he did not have any way to resolve the issue, or any idea of what I could do to still eat my own meal. The massaman curry arrived separating and without the rice, which was the main problem. I had ordered food for my husband, which had allergens I could not have, and the only thing I had ordered for myself was the curry and the boba tea, neither of which were good. I was unable to even eat the curry as it was missing the critical component, and when I explained this to the employee on the phone, he told me "well, it's not inedible, you can still eat it without the rice". Yes, that may be true, but I shouldn't be expected to when massaman curry is served with rice 100% of the time, unless you request otherwise. To have the employee tell me I should accept subpar service and food, is ridiculous. The steamed dumplings were cold, overcooked/oversteamed, and completely falling apart with the inside stuffing breaking through the steamed dumpling layer. The milk tea used old boba, which was not firm or fresh, tasted terrible, and had the completely wrong consistency (it was not firm and plump, it was wrinkly and tasteless). The pad woon sen had little to no chicken and was mostly cabbage, with even less noodles. None of the food tasted correct or good, and there was an issue with almost every item in my $75 order The worst part is I cannot get it fixed by the restaurant, who is closed for the evening, and the employee I spoke to on the phone did not care to do anything to resolve the issue. Very frustrated with their "customer service", the quality, and the taste of their food. DO...

I have never had a better bowl of soup in my life. I got the chefs special Pho.

Background/Details: Forget Pho. Rice noodle Thai has created the Greatest soup on earth . Not your traditional Pho. Close, but better! So much so that the chef should rename it.

I have had over a 1000 bowls of Pho in my life. Lived all over the world. Never once have I ever liked Pho when it does not have the traditional flavor until now.

Inside was well decorated and clean.

Now on to the food: Best bowl of soup in the world. I need an encore stomach! The boba tea was good. Jasmine milk tea had great flavor and not to sweet. So if you’re looking for a sugar rush with your boba tea I would ask to make it sweet. The Thai tea was ok. The flavor of the tea was good but lite and the drink lacked an overall rich and creamy texture. The fresh rolls with shrimp were fantastic. Packed with A few varieties of lettuce and veggies. The peanut dipping sauce was ok.

My kids had a noodle dish and beef salad for the wife. They loved It as well. More eating and less talking from the kids was a great experience. And hearing them say “Yum, Emm, and that’s so good! ” ...

Picked up food for the family, Spicy Fried Rice, Pad Thai, and Yakisoba along with 3 of the milk/tea drinks. Pad Thai says that it comes with shrimp, chicken, green onions, etc - what that meant was 2 individual shrimp (tail on - be aware of that!) and maybe 4 small pieces of chicken?? Also found one single slice of green onion, what I would consider to be a garnish, not a full blown ingredient in a dish. Yakisoba tasted like burnt vegetable oil, and both noodle dishes were EXTREMELY greasy. Spicy Fried Rice was actually pretty tasty and had a decent spice level, as expected. DO NOT GET THE BROWN SUGAR MILK DRINK. Menu says it comes with whole milk, but it tasted more like unflavored, unsweetened soy milk with mild hint of brown sugar, nothing like any other brown sugar boba milk drink that I've ever had. We're new to the area and very disappointed with the overall quality especially after the great reviews...