Starbucks Coffee Company — Restaurant in Omaha

I went this morning 9/17 to get my regular , completely bad customer service from both parties I believe the person who helped me name was Brandon spend $22 all to realize my drink was made completely wrong. I order the venti iced chai latte with oat milk and sweet cold foam they added the pumpkin spice which I never asked for and put in regular milk but didn’t even care to make the order right then I called to let them know and instead of being helpful he was like well I didn’t even charge you for it that’s besides the point I go to Starbucks everyday and am really bummed because I just moved and that is my neighborhood starbucks I’ll just make the drive and start going to the...

Today Kiley and Jill (a Manager from HyVee) went out of their way to make my drink correct this morning. They were quite busy and both worked very hard to take care of each customer. Jill was so courteous and Kiley was so polite. They made sure they understood which drink I was trying to order. Kiley went out of her way to make sure that she got the drink correct even though another rush of customers had come in. She is so...

Worst Starbucks' manager I have met in Nebraska . I have been coming to this location for more than one year on a weekly basis and I just dread the idea of having to talk to their manager. Rude, dismissive, and extremely stingy. Prices seem to always be more expensive but their quality is worse than other locations. I was relieved to see more complaints about her because it is really an outstanding issue with...