Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Onalaska

So disappointed in their service. I ordered a menu item at the counter with no special requests and 3 people behind me that also ordered at the counter received their order prior to mine. I waited for 30 minutes. Now, I won't disagree that the pizza is good but the service is to be desired. I still don't understand how they got theirs before me.

There was a lady there that ordered at 4:08pm online (she was vocal bout it) and it was after 5pm and they only had half her order ready.

Last time I ordered from this location was online and then I picked it up an hour after my request time. I think that is what you have to do is order your pizza an hour and half prior to when you want to pick it up for it to be ready when you...

We tried to order via the website, but it would not complete the order 3 different times, so my husband ended up calling the order in. He had a coupon for $4 and 2 gift cards, one was a bonus $5 coupon that has to be used before the end of March which he planned to use. It took 3 employees, including the manager, as the other 2 employees did not know how to do a gift card. The coupon was on the cash register, and the gift cards were on the counter. He did not use the coupon or the $5 gift card, instead used the $25 no expiration date gift card, and when asked about using the coupon or the other gift card, he said, sorry it was too late! Employees need to be trained and I will return to complain about...

Figured we would give this PMs a shot after the Holmen location gave us the wrong order with listed food allergy items twice. This store is slow, I mean really slow for a take and bake location. Service was very bland, the employee utilizing the stool was very rude and callous when I was saying my child had certain allergies and wanted to avoid toppings. Weird seeing that he seems to need accommodation, regardless the end result was a pizza that was tossed in plastic wrap and fell apart immediately. If you just don't care about keeping customers I think you should move your entire franchise somewhere else so we can get a better business in...