I had been getting all my vape supplies online for several years but with the new mail ban on electronic cigarettes I needed to switch to something else. I am not very knowledgeable about devices so I asked a lot of questions to determine the one I wanted. Three different staff took the time to talk with me and answer all my questions in a very professional and polite way. I had one main staff person that stayed with me throughout my search but others took the time to help also.
I do not like the fruity flavors and had never tried salt nic before so finding a flavor profile I liked took a little time. They opened up 3 different disposable e-cig for me to try to see what I liked. I ended up with a new device, 2 different bottles of e-juice and they even let me take one of the disposables at no charge. The prices were very reasonable and I am enjoying the new set up.
The staff person that helped me told me to call her at anytime if I had any more questions. I did call her the next day and she helped me out with an issue I had and was kind and cheerful once again. The issue wasn't with the device or the e juice - it was a used error type of situation.
I will definitely be going back for all my...
Read moreI moved here a few months ago and was excited there was a vape product store so close to my home. But when I went in to talk/show somebody that the unit I bought from them was malfunctioning, it was snatched from my hand, taken apart, and I was told it was probably because the pod is leaking. I said well can I have a new one? He said "you can buy a new one. We have to pay for them, so do you".
I get it, but really? "Great" customer service... if you sell defective merch, do the right thing. My unit doesn't work. I burned thru 3 pods in 4 days.
I go in every week to 10 days, and have yet to come across a happy, pleasant employee. Just plain rude.
Guess I'll be making the drive to LaCrosse e-cig warehouse. Frustrated...
Read moreFrom one truck driver to others who are passing thru looking for a decent selection of cigars....this store has a 10' x 20' walk in humidor. A couple dozen good brands with different sizes to choose from... The best way for a 70' semi to stop in..LaCrosse, Wi on I 90 eastbound or westbound..x 4...go south to the nxt taffic light, trn right..get in far left lane, go thru 3 way in front Kwik Trip continue about 3/8 of a mile...turn right at n 3 way.Then another immediate right to go behind shopping center.. good to park in paved area by 1st...
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