I remember the very 1st time I visited, to celebrate my eldest Sisters Birthday. We had a significant wait time bc it was Sun afternoon abt 11:30A when we arrived on that hot day in May! 🌞 I still recall the waitress who served us, Maria, was a very nice person & very efficient at her job as well! We ea ordered the Mar y Tierra Molcajete & both enjoyed our meal & time together very much! 🥳

So it was a 'no-brainer' when not long after that, I was close by & decided to return & order myself a Chicken salad to go. The young hostess, seemed preoccupied & took my order nonchalantly.., I waited almost 40 mins., then decided to offer to pay for it, in hopes of hurrying the process along, as I was feeling hungry & pressed for time. After she gave me my receipt, she disappeared into the bar & I opted to go wash my hands & as I passed the kitchen on my way back, I asked if there was a Chicken salad ready to go yet? I was told to ask up front, which I immediately did, only to find out the salad was being prepared fresh, thank u..? 😳 So when I did get the salad I was so rushed that I didn't check it then, 😏 which I encourage all of u to do in the future! Bc upon unwrapping it, it was clear, there was no chicken in it!? Oh geez.., 🙄 ..,

What 😕 I thought?! And since I didn't have time to go back, I figured I'd call them to let them know what had happened & was instructed to bring the receipt. I finally had time to go back & the rest of the story is so RIDICULOUSLY funny, I can hardly keep a straight face telling it! When I get there, the same young girl is over by the desk, w/a look of complete ignorance hiding behind her Bollywood makeup! 🤡 & when I asked for the manager.., (3) three people show up, standing in military order (2 men, 1 woman)🕴️🕴️🕴️who couldn't smile for the fear their faces would crack 💔 staring at me with a look of an English butlers 'utter disdain' that I, could come in to demand a replacement of a $12 chicken salad, w/no chicken? Ridiculous! 😑

Needless, to say? Between the three (3) of them, they couldn't come to a decision, despite I had my receipt! Why? Bc I didn't come back w/in (3) days they allow? It was like a nightmare rerun of the (3) Stooges!!! 🤪 I finally decided they could 'stow' their salad..! 😝 I said they could keep my money & left w/o it.... 🤨 "They sho' got some noive!" 😶

Well? Then till now, its actually been a while since I've returned to this restaurant. And may I say, "I'm sorry, Not sorry!" Having read many of their past previous reviews, I've come to believe that for a restaurant of this size to have almost as many negative, as they have positive reviews? Is a real shame, a 😢 crying shame. These complaints.., could be minimized & the Company image would be less tarnished if they just had, consistent Professional management & Happy 😊 employees..; Which I would add, some of their employees are just plain rude, mean & scary! Bombs about to explode?!? 🤯

At the same time however, we all know the, "Merde" as the French would say, only rolls down hill. Which suggests, that it is the Ownership who is truly the one responsable for (most all) of the negative feedback from unsatisfied customers. Hopefully, they will take heed of what so many of their customers are saying! At least try to be a little more interested in satisfying their patrons & maybe slightly less interested in the profits???

Imagine.., If I had been given the benefit of doubt on that dubious day? I would now be singing ur praises, instead of recounting a serious faux pas! "Do right by your fellow man, that it may go well with you." A word to the wise Gloria, Sincerely..,