Momma Goldberg's Deli — Restaurant in Opelika

I’m not typically one to leave a review if it wasn’t a good experience, but this one needs to be shared. We walked in to the eat with our 4 kids who were so excited to eat at Mama Goldbergs. They picked out their chips and had sat down to eat. I stood at the counter for a few minutes with 4 workers working the line making food and finally had to ask if anyone was going to acknowledge us and/or take our order. The girl said “yeah sorry, we’re just really busy”. So I stood there another few minutes and another family walked in and the same worker looked at us, obviously working hard but said “I’m sorry, but it’s gonna be about 10-15 minutes”. I then asked “10-15 before you’ll take our order?” And she responded with “yeah sorry we have a bunch of orders we are working on”. Note: there were only 3 booths with people in them.

I get being busy, but with people waiting in the store, one of the 4 people needed to have taken our order or at least been more apologetic.

I took the kids to the car, but the girl stopped working for a minute to check us out for our 4 bags of chips. We are now driving home with 4 disappointed and upset young children. We definitely won’t be coming back to this location.

As a business owner, I felt the company should know that this type of service isn’t acceptable.

I give 2 stars because we do...

I have ate many a sandwich at this Momma Goldberg's location. Typically, they are decent, but today, I walked in to be greeted by a server with absolute hate and bitterness in their exchange with me as a customer. I did not know this person who served me or what was bothering them, and I had not been in the store for more than seconds before I was confronted as though I was the worst person in the world. In general, if someone is going to work in the service industry and you are having a bad moment, you have to step back and gain your composure before boring hate holes through the customers with your eyes for no reason. Let's keep in mind that the sandwich you are selling can be bought down the street at the grocery store for less than half the price at you are selling it for: so why exactly does anyone buy a sandwich at your shop? What is intrinsic in the exchange at a restaurant that makes it worth paying extra for a meal? I have endured minor issues, such as my sandwich being made wrong from this resturaunt before and still come back, but I won't be back for another serving of hate glare from some stranger that doesn't know me and has no rational basis to think I have caused...

Fire every employee (lazy/worthless) and shut this Momma G’s down. Please save every other future guest a heart attack and close this terrible, fake, dollar general brand Momma Goldbergs. I was born and raised in Auburn and can remember eating the Original Momma G’s as a child. One of my favorite restaurants growing up. Obviously “Momma Goldberg” cares more about money and sold out to allow all these fake momma Gs to ruin everything positive they have done in the past. This one of Fredrick rd in Opelika is the worst restaurant in the state of Alabama. They will never answer the phone for a pick up order and everytime you go in the restaurant all the employees are either on their phone, eating a sandwich, or hiding in the back of the store. They are rude and have zero respect for a costumer. I’ve seen better employees at a landfill.

Oh and the food sucks. Sandwiches have one piece of meat, 2 strands of lettuce, half a tomato, and a half gallon...