The Honey Baked Ham Company — Restaurant in Opelika

Stopped in to buy a sandwich. With carrying a small four-month-old puppy in my car so I parked at the front door to be able to keep an eye on the car. When I went inside there was a tall man wearing no mask ordering. The manager came out to me and told me that I needed to move my car immediately that was not a parking spot and my car was blocking the door. My car was not blocking the door because customers could come and go with no problem. I moved my car and went in to tell her that I had to stand restaurant with a customer while he wore no mask. It was my understanding restaurants can refuse service to those Not following the state mandated mask law. She wanted to argue about it. The managers name was Maggie-and she was...

I’m a caregiver and I went to this location with my client and her sister the lady that was directing the line was extremely rude she kept getting an attitude because of where we were standing and I guess it’s because it was three of us. My client has Alzheimer’s and she likes to know where her sister is at so I try my best to make sure she can see her at all times but this lady was upset about that and told us to move over there and even when another customer came in she was like come on sir I don’t know what they are doing you don’t treat people like that you never know what people have going on. I will never go back in...

After standing in line for an hour I was told I could not select the size turkey I wanted and that I would be given one picked off top. After I explained to the owner that I wanted to make sure I had a turkey that was big enough to feed my size family he advised me to step to the side to figure out what I wanted and proceeded to help the other customers. Then when I got to the register I was told I could not us my rewards. I have gone to Honey Baked Ham for the past 10 years and never experienced this type of customer service however I will not be...