I have gone to Five Guys for years and this location many times. However tonight the customer service I received from manager Andrew M was absolutely deplorable. He was rude and unprofessional, he mumbled under his breath in disgust when I asked him to take a step further. When I asked for his name he refused to give it to me and continued to be rude. Overall customer service has decreased considerably since COVID but like i told the corporate office he is being charged with being a leader and in no way did he act that way. He showed staff its ok to be rude and disrespectful to customers and did it in front of a room full of other customers. Going forward if I want Five Guys I will not go to location, I will purposely drive past it go to another and thats if I decide I want to continue to...
Read moreQuality Burgers, But the Price Hurts
Five Guys delivers on the promise of delicious burgers and fresh ingredients, creating a flavorful dining experience. The customizable menu and extensive topping options allow for a personalized touch to your meal.
However, the pricing at Five Guys does raise some eyebrows. While the quality is undoubtedly high, the cost of a meal here tends to be on the higher side compared to other burger joints. It would be great to see more transparency in pricing or perhaps explore options for more budget-friendly choices to cater to a broader audience.
If you're willing to splurge for a top-notch burger, Five Guys is a tasty treat. But for those on a tighter budget, the expense might prompt a...
Read moreI remember eating at a Five Guys about five years ago and I remember the pattie being about a half inch thick .... No longer. My burger was nothing more than an overpriced Wendy's Baconator (which was right across the parking lot - shoulda just gone there.) $13 for a single bacon cheeseburger 🍔 and a small drink, NO FRIES - They want $4.79 for a SMALL order of fries. I knew there must be something wrong when I went inside at 1pm and there was only one other customer in there, shoulda turned around and walked out right then. Don't get me wrong ... The burger was "OK" but nothing special and Wendy's Baconator is just as good at only $6.59 as compared to...
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