CHAI LOVERS BEWARE:
Came to try this cafe after looking for a good recommendation for a chai latte in Orange. A yelp review recommended.
I arrived and noticed a nice airy large establishment w a relaxing atmosphere.
The ambiance was the best part of my visit.
Parking was atrocious. Took 3 or 4 circles around parking lot ti finally find an extremely compact spot that hardly allowed me enough space to open my car door fully.
Walked into establishment to a line of maybe 4 people in line. For some reason I looked up 5 min later and there were 3 people still in line ahead of me. Not to mention about 6 people in line behind me. So now im wondering why no other batista is using the 2nd register to help lessen the line.
It seemd like the cashier may have been new and put on register on a busy Saturday morning by herself.
Anyway she was pretty and friendly, I was excited to order my iced chai latte and did just that
When I got it youd think id ordered a cold milk w ice....NO CHAI FLAVOR TO BE FOUND. UGHHH
I was so peeved.
I paid for this large pricey chai....and was given a bland iced milk.
Definitely not worth my trip.
Chai Lovers Beware....This Is Not The Place For Such A Desire.👎🏼
Will be trying other cafes in area to see who can...
Read moreKnowledgeable, skillful, compassionate. Everyone here is amazing!
EDIT: this is a long story but if you like customer service, let me just say this is the coffee shop for you.
A year ago I was driving to work and stopped by for my usual-- spiced mocha, hot, add three double shots-- and after getting it I hopped back in my car and continued. Didn't realize the drink was wrong until I was well into my commute. Nothing to be done about it, I enjoyed what I got, and at least they'd gotten the espresso so I wasn't dull at work. Two weeks later I was driving to work but I hadn't left myself a lot of time, so I called ahead to order. The guy taking my order said "wait, did you get the same thing two weeks ago?" I'm like Yeah, I did, I'm surprised you remember. He says "I remember we gave you the wrong drink. This one's on me." I was flabbergasted. He explained that he realized the drink was wrong after I'd already left, and he wanted to make it right. Remembering a simple mistake after two weeks is so far above and beyond the standard expectations for this line of work that I just have to shout out some praise for this company. Even in the rare cases that they disappoint, even if you forget, they come through and...
Read moreVery nice spot. Cozy and comfy. The coffee was very good. Too bad I will not be returning. I don't like dog slobber all over my food/drinks. I was waiting for my coffee and saw the next customer walked in with his dog. He was petting his dog, touching this fur, face, you know, all the normal things a good dog owner would do. But then he also paid for his purchase and went on to touch absolutely EVERYTHING. He touched the pad as he paid, then the coffee lids, napkins, stirrers, everything.
I felt absolutely snobby having to ask the barista for a lid from behind the counter, but again, I don't want dog slobber all over my food/drinks/etc. I don't even want my dog's slobber. I draw the line with my children. Plus I'm pretty certain there is a law against animals where there is food. (see Health & Safety code 114259.5)
Don't get me wrong, the dog was beautiful, and trained well-enough, but the loving owner was touching and kissing his dog, then putting his hands everywhere in the restaurant.
Again, the coffee (white mocha) was absolutely delicious. If only establishment owners would...
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