El Pollo Loco — Restaurant in Orange

I am really disappointed with the Supervision and Management of this particular El Pollo Loco. I order to Tostada Salads, a Side of Chips, and Two Chicken Rolls, they only gave me three Avocado Salsas. I asked why only three, they said because you can only have one salsa per menu item. With my education...I counted that I ordered FIVE menu Items. When I questioned the staff, a shift supervisor came over and was extremely rude. The supervisor stated that the salsas are now in larger containers and that is why we only get three. Then, I offered to pay for additional salsas, I was told that they could not sale the salsa. I ordered three street tacos and asked if I could have three Avocados Salas with the the Three Tacos, the Shift Supervisor said they would only be able to give me two, because the street tacos are small and the salsas now come in larger containers, I then asked him to cancel my order, I cursed at me slightly under his breath. His entire mannerism and attitude was unprofessional at best, and that was before I had an issue with the Salsas. So, now I am going to explain why I wanted/needed several avocado salsas. I do not care the Cilantro Ranch salad dressing that they serve with the Tostada Salads. My stomach really gets severely upset. I use the Avocado Salsas as salad dressing. Even after I politely explained this to the Shift Supervisor, he acted like he did not care to hear what I had to say. He even turned and walked away while I was speaking to him. It will be a long time before I return to this particular El Pollo Loco. I will drive an additional 20 miles to avoid having to go to this...

I love El Pollo Loco in general but this time the chicken in all of our meals was very overcooked and very dry. I tried the "Keto Burrito" for the first time. Only 11 carbs apparently! It was enjoyable eating a burrito again, since I'm low carb, I usually only get chicken or one of the salads. I like that they offer low carb options! The burrito was pretty good.. except for the dry chicken. Another disappointment was that the avocado salsa is different. It's thinner and it's WAY TOO HOT. All the salsas seem less tasty overall and all much hotter than in the past. There used to be fresh cilantro in the pico salsa. There's very little taste to it. The new "cauliflower with cilantro side" was also lacking. The picture showed actual cilantro in it, but it was completely white with no evidence of cilantro. It was very bland. Restaurant was clean and service was efficient but a little slow. (We ordered inside). There were a few people eating inside but the drive...

Walk in order, to go. Ordered a 3 piece chicken tender, mac and cheese, and broccoli. Waited 10 minutes and my buzzer didn't go off. Asked them to check on my order, it wasn't even started. Waited another 6 minutes. A little frustrated at that point, especially with no apology from anyone, I took my food and left. As I was walking to my car, saw that they did not give me the ranch dipping sauce I requested. Went back in and asked for 2 ranch. Also ask to speak to the manager. I was told the manager was too busy because there was a line of five customers in the store and a busy drive-through, and she was acting as the line cook at the moment. In lieu of the 2 ranch dipping sauces, the woman gave me two packets of salad dressing and turned her back to me to go back to work, almost like I was bothering her. If I go back to the crazy chicken, it won't be to this one. update Spilled the ranch in my car seat. I'm taking my one...