WaBa Grill — Restaurant in Orange

The food was great and the cooks always do amazing. They could do better at not putting things in the container when asked for them to be separate. Every time I ask for either veggies on the side or sauce on the side I'm met with eye rolls and I have repeated it they say "okay" and when I get the food it's not on the side. I say nothing because the attitude I get simply for asking for it on the side. The employees are not the best at customer service whatsoever. I go here at least twice a month (if not more) and no one is ever at the counter. I've waited upwards of 10 mins just to order. I've seen employees in the kitchen on their phone while there are people waiting to order. (I can understand breaks but that's where break rooms come in. The Kitchen is not appropriate for that.) Most places I don't complain about but when I go NUMROUS times and have the same issue... That is a management problem. I love Waba Grills food... This location can just use some improvements customer service and employee wise. I'd come to this location way more often if employees had basic...

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I had such a great experience at the Orange location today! Liz helped me, and she was absolutely amazing. She was very nice, extremely helpful, and had such a positive attitude—it’s rare to find someone like her. I truly believe this business is very fortunate to have her on their team. She made me feel so welcomed from the moment I walked in.

I was running late today and rushing, didn’t have time to pack my lunch, so I stopped by here—and I’m so glad I did. Liz not only took great care of me but even recommended the Marshmallow Rice Krispie treat they had up front (which I can’t wait to come back and try!).

This visit completely turned my day around, and I’m so thankful for the service. I will definitely be coming back. Thanks again,...

So it was a rainy day and a last minute decision to get chicken and rice. This place is in a super small shopping area that only has a few places and it sits by itself across from apartments or townhomes. Is off the freeway so pretty accessible but didn’t even know about this location. It wasn’t busy on a Thursday evening around 6 pm. I got in, ordered and received the food pretty quick. The chicken bowl and steak bowls were good and the serving portions were fine. You do have to pack your own carrots, sauce, and utensils yourself even to go orders. The staff wasn’t too friendly and they don’t offer information until you ask a question. They could clean more, especially since they’re not busy, especially during the wet floor from the rain. It was a...