Baskin-Robbins — Restaurant in Oregon

I was so disappointed in the customer service. The young lady had clearly had a bad experience with her previous customer and took it out on us. My husband asked for a sample, without saying a word, smile or simple acknowledgement swung open the ice cream box handed it to him and then turned to her coworker and started to talk bad about the previous customer. Gave us dirty looks the whole time and did not speak or respond to us until the very end. Not a good feeling. Who wants that when going for ice cream?? This was my one outing of the day as a new postpartum mom. Ruined. As someone who works customer service, I get it can be hard but brush it off and don’t take it out on your...

My friends and I went into the store looking for some ice cream last week or so, the two older ladies were nothing far from rude, and impatient with us. They exhibited a bitter attitude, and were short tempered. How are you going to be bitter working at the local ice cream shop? They treated us as if we were a burden, rather than customers. I am highly disappointed, especially since I've been going here for years with no problems. Please treat every customer with respect regardless of who they are, especially since I am spending my hard earned money, on a hot day with my friends. I expect more from this...

Would be 5 stars if you’d let me tip your employees any amount! Paid $3ish for a scoop with my debit card & tried to tip $2 but their system wouldn’t let me, said the tip amount was “too high.” Your employees tonight were friendly & gave us exceptional service, despite it being close to their closing time. Wonderful positive energy from them, but I didn’t have any cash & your system wouldn’t let me tip them properly. Let us tip them any amount please!!

On another note, the new spicy spooky ice cream was cool! Nice spice but I’m not a fan of...