Panda Express — Restaurant in Orem

I’m amazed of how this panda restaurant has changed. Several months ago, I went to this panda and the food was terrible, the customer service was horrible and the people were just so slow, like they didn’t care about you. In fact, I already had decided to never go back to this panda location. Even though I live in Orem, I would drive all the way to the panda in Provo and other pandas.

Well, last Saturday I was so hungry that my husband and I had to stop by this panda across the university Mall. Everything has changed. The food was fresh and there was enough of everything, including the green string bean chicken that was always gone. No more immature young teenagers for servers, instead two young adult mature servers who were fast, effective, and paid attention to what you wanted. One of the serves is called Milton, he was nice and fast. The cashier Wendy, was also fast, professional, and nice. She did not make any mistakes with our order. I don’t know who the cook was but we loved the food. The fried rice was moist and tasty, not like other Rice’s we had before that were dry and bare with barely any egg or veggies in it. There was another server that did a great job as well.

The line was long but these 4 panda empoyees took care of it super fast and in a professional way. The cook, The cashier and the two servers were all working non stop until we were all taken care of. I loved seeing them work like pros. Now we call them “The Panda Fantastic 4”, cause they are the perfect Team. The hiring manager did a great job putting this team together. I wish I knew when these people are working so I only stop by those days. I hope panda continues to hire responsible and mature employees like Milton the server and Wendy the cashier, no more inmature uncaring teenagers please. I...

I was visiting my kids at UVU and grabbed a bite. The prices were higher than other Panda Expresses I have been to. "Well, okay, it's on campus, I'm not surprised it's more." The entre portions were MUCH SMALLER than other stores. The orange chicken had sat out too long and was chewy and dry. The mushroom chicken had 1 piece of chicken, maybe 3 mushrooms, and the rest was HUGE pieces of zucchini. It was expensive and very disappointing. Tuition should be reduced if food like that is served on campus!! On a brighter note, the fried rice, which was 80 percent of the food I was given, had just been made and was hot. If you are hungry for lots of rice, with appetizers on the side, this is...

I've been going to this Panda Express for a couple of years now, and it is by far the best one I've been to. I've been to many Panda Expresses around Utah, and several out of the state, but this one beats them all. Even when they are extremely busy, the staff is kind and efficient. I get my food quickly everytime, and everything is fresh and tasty. Many other Panda Expresses I've gone to are slower and worse quality, even when they are not particularly busy, but this store is almost always consistent.

On occasion, some of the food is slightly less seasoned, or doesn't have the correct ratio of ingredients, but that doesn't happen very often. This is easily the best Panda Express I've...