I had some concerns while visiting this location today. I visited during lunch around 1pm. The staff were clearly dragging their feet and very distracted. At least a couple employees appeared to be new, which is fine, but at least one has been around for a long time. He was the most distracted out of everybody, actively using his phone while restocking the meats and veggies. He would pick up his phone, text, then use his hands immediately to touch the vegetables. He didn't change his gloves, wash his hands, or anything to clean himself when moving between using his phone and handling the food. At one point I saw something fall into his phone, and he then flicked it off his phone towards the food, where it landed inside one of the occupied food buckets. (Super gross). When it was finally my turn to order, the employee helping me actually stopped making my Sandwich to look at another employees phone, laugh, and then grabbed a handful of the wrong vegetables to put in my sandwich. (I had asked for tomatoes before he got distracted. after he looked at his friends phone for a while, he grabbed a handful of lettuce. Obviously distracted.) The guy who helped me last before the register was great. Attentive and thorough. When I finally got to the register, again I dealt with an employee who clearly had their attention distracted by their employee peers. Overall, pretty frustrating experience and had me worried about hygiene. The food was yummy,...
Read moreThis was the Worst expirence I have ever had at any subway! The bread I asked for was wrong, the forgot one of the veggies I asked for, and the one sauce I ask for a LOT of, they didn't put any on my sandwich. When I walked in and asked them to put the sauce on my sandwich (my only reason for even going to subway in the first place) The lady looks at me in disgust and hands me a little container with the sauce I asked for. At that points I decided to make a comment about them giving me the wrong bread, AND THIS LADY HAS THE AUDACITY to tell me that I actually ordered the WRONG bread they gave me. This was a HORRIBLE expirence, they have HORRIBLE attitudes and I will NEVER come here again! Wish I could give it...
Read moreAbsolute WORST Subway I’ve ever been to. This is the Subway inside UVU.
The manager was extremely rude to me. I was trying to order the Subway Club. I was asking for different cheese and that I wanted pickles and banana peppers instead of tomatoes and onions.
He was extremely rude and feisty, and told me that they can’t make any modifications to these sandwiches at all. It wasn’t so much that they couldn’t make the modifications, but it was more so how he was speaking to me. Very condescending and rude.
I’ve never been treated like that at any Subway or any restaurant I’ve been to.
I walked away without getting the sandwich and will never return to...
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