Sbarro — Restaurant in Orland Township

UPDATE Corporate and store manager Haley reached out to me after my review. Offered to feed my family whatever we wanted for free, sincere apologies, and disciplined the employee. Appreciate the situation being handled. Thank you (7/29/2018)

Unprofessional. The guy glasses was nice at first but then when I asked for water cups, he went looking for more I guess but was YELLING the F word. I had my kids right there!? And other young preteens and families as well. He also never gave me my receipt and told me I can call the 800 number and get my money back and walked away. I called the number and emailed them to tell them about the employee as well as getting my money back but all the number does it send u to a voicemail. No call backs or email replies. Sbarro in general is a joke. Negative stars if I could....

The only reason I gave 1 star is because I could not leave a review otherwise. I stopped up to Sbarros for a slice of pizza on my way home. The cashier was busy with a customes and the worker who was making the food was talking to a friend at the counter. When I walked up I waited in the line for 15 minutes. The cashier finished with the customer and walked away. The worker making the food finished his conversation with his friend , lookked over at me and turned his back to get the dough ready for making a pizza. As I stood there I leaned over the counter and said I have no problem spending my money some where else and I walked away. I will never go back there! Rude servive, rude workers & the food looks awful...

Pizza was good. Pasta was good. But the lady was rude to us because we wanted to make our order a combo to save a little money. So when I switched it . It went from 20$ to 17$ because i knew that price wasn't right based on the menu. You'd think you would know how to save your customers a few bucks by making it a combo on the order touch screen. Instead of giving them an attitude about it. Also sliced my finger open opening up the tin foil box on the edges that are pressed down to hold the lid so be careful the edges are sharp. Going to the chicago ridge location...