Subway — Restaurant in Orland Township

Wow! The employee working at 12:30 AM on August 14th 2024 was absolutely horrible. You may as well have the place closed overnight if customer service is gonna be that bad. Legitimately the worst I’ve ever had. He just looked at us ordering and stared at us. I said what sandwich I wanted, he didn’t say anything and went and talked to a different customer, and came back to us and didn’t say anything. So I just said what bread I wanted. After getting that, we went over to the condiments section. I asked him to put lettuce on my sandwich and he just said shook his head and didn’t say anything. I said whatever and to put nothing else on the sandwich. We asked to put cookies with the meal and he said okay but then didn’t give us the cookies either. Absolutely horrible. We basically did his job for him. Worst customer...

Katheryn is the only reason why I’m giving this location a 4 star. I was waiting for two associates that was already there to take my order but they was too busy. Mind you, I’m the only customer in the store. They thanked me for waiting but still was working on their duties. Katheryn came right on in the store and save my time haha 😂. She clocked in, washed her hands, put some gloves on, and was ready to take my order. Thank you subway for hiring her. Now for the rest of the employees that was there needs professional coaching because they were too busy to...

The sandwich was good. However, I ordered it and got confirmation at 4:38pm for 5:30pm. I called there because I wanted them to know I was going to be about 20 minutes late. They told me they didn't have my order an I must have the wrong store. I checked the store and called back. Said they just got it before I hung up for the 2nd time. But my credit card was charged. I got there at 5:50, they didn't have it ready. What is the point to order...