Caribbean One Stop — Restaurant in Orlando

For the first time today it wasn’t the lady attitude but the FOOD!!! I always order 2 things because I’m always under the impression that one won’t be right! The Brown Stewed chicken was almost black today, it was tremendously dry and no flavor at all. I got a large and didn’t want to waste my money today as I have previous times so I took it back into the store. I nicely told her that the food didn’t look right, it was not good/ flavorless and even went on to say it tasted old. She told me 4 people ordered it and no one else brought it back, I told her I live 45 miles away and if I didn’t look in the box I wouldn’t have brought it back either because I would have been too far to bring it back. I asked her if I could swap it out for something else or if she had a different pot of stew chicken but she refused to offer me anything else because she said it was just cooked today. Mind you I had already spent $34 so I bought oxtails for $22 because I was hungry and didn’t want to stop which that was even horrible. 4 Fatty oxtails which tasted as if they were warmed up from the day before also. I ordered them to heap a coal on her head for not making sure that I was satisfied with my food, I thought her heart would be touched to even allow me to pay the difference and take the old food back but I see it’s still waxed cold. So I spent $56 and wasn’t satisfied at all! I will not be returning at this point because overall she doesn’t respect her customers or their hard earned money by serving terrible food, old food and delivering garbage...

These people are rude as hell and lack customer service. I was here on December 29th and the lady that rung up my food said she had to swipe my card and force it to be ran as debit even tho I could’ve swiped the card myself because there was no name on it as she took the card from me and examined it (I was using a prepaid card) okay fine no big deal. Then she ask me if I wanted white rice or rice and beans, I said rice and beans and then after I paid I noticed there was a .35 charge which I asked about and said that should’ve been disclosed. She said it didn’t have to be disclosed because it was on the screen, which I didn’t see on the screen. She then started speaking to me aggressively and asked me if I still wanted the food, I said yes that has nothing to do with the charge not being disclosed. She then called for someone to refund the money and tells me I think you’re upset about the debit card usage, I said no that didn’t bother me, I’m speaking on what the issue is. She was nasty as hell and aggressive as hell with her communication to me unnecessarily as I maintained the same tone of voice from the moment I walked in. You’re not doing me any favors when I’m the one patronizing your business which I will not be back. Learn customer service and how to speak to people when they’re spending their money at your...

NO WHERE TO SIT AND WAIT ON YOUR FOOD AT THIS RESTAURANT. First let me start by saying that have some delicious food, and my husband likes eating there. HOWEVER, they don’t do have a place for anyone to sit when order and waiting on your food to be prepared. My husband has some health issues and can’t stand for a long period of time. So I took down one of the chairs they had to the side for him to sit wait for his food.

When this woman came run out the kitchen saying we are not doing dine in anymore only take out. I said yes, we know, he is sitting in the chair waiting for his food because he can’t stand for too long. So the lady said , “he is not suppose to be even sitting down in the chair because we don’t want anyone to say they got monkeypox or covid from our restaurant. “ I just looked at her like 🤨🧐, seriously? I asked if you can get his food ready we can leave. So she looked 👀 at our ticket and went back to the kitchen to get my husband food. So if you are handicap, elderly, or have health issues you might not want to eat here because they can’t accommodate while you wait on your food to be prepare. They don’t even have a call to order...