McDonald's — Restaurant in Orlando

This Mc Donald’s is 24 hours I live down the street for 6 years I don’t know if yall got new employees or what but I’ve been in drive through for over 20 minutes trying to get my app order and no one is answering but there for sure are people inside… it’s now 5am and a few cars have came and went and still no answer from anyone … bad bad customer service if there are any issues going on JUST SAY SO but to not answer at all to several people is just bad business I’m almost 30 minutes here smh

Update: I ended up honking my horn and someone answered immediately and I asked why no one has responded for so long while people are waiting and she apologized I was fine I had nothing to say and while giving her my mobile code some other female jumped on the speaker saying “Girl Please” and started talking smack and saying they are not even open and won’t be until 7:30am I told her she should of just left the girl who answered to begin with to finish dealing with me because we were just fine NO ISSUES and that they better not do nothing to my food she threatened me saying I’m going to see what she can do and said she was going to call the police on me!! Omg the disrespect when I asked for my money back she just refused services all together and said nothing. I called the non emergency myself and shortly after the first girl answered the speaker where I was able to speaker to a supervisor who had just walked in and knew nothing about what was going on but she did get my food out to me and I do appreciate remaining calm during my frustrations in explaining what was happening … I left an hour after getting there smh was just trying to get my kids some quick breakfast in this cold rainy morning...

I went for a simple door dash delivery & was there for 25mins waiting for the order they never even started. Somethin about their screens not receiving delivery orders, but 25mins for FAST FOOD? smh. I was cool about it till i heard the bald headed woman manager talking to other employees in spanish about another door dasher who had left because they were taking forever with his order as well. To that woman whatever your name is, humble yourself cause anyone can talk trash about how you work at mcdonalds. For you to say that delivering food isnt a real job but only a hobby, humble yourself fr. It is most deffinetly a job. Anything that you receive an income from legally & legitametly is a job. A signed INDEPENDENT contract to work for yourself, on your own time, with the control to make as much as you want depending on your hustle. From someone who makes about $150 a day, working the same amount of hours as you or even less, most likely making more money than you AS A MANAGER, humble yourself. Other people who take this job choice serious get offended when it gets downplayed because that is the same exact ignorant, immature attitude that will make people leave establishments like mcdonalds or anywhere that has management with that type of childish mentality. Its rude. Its disrespectful. Its tasteless. & very much unecessary. The fact that yall have the audasity to get upset at someone else doing there job when you're clearly slacking at your own is obserd. Get it together & stop doggin other people just cause your life isnt going the way you want it to, its a very ugly energy to project...

So my aunts and I had the pleasure of experiencing outstanding customer service from the front cashier lady at this establishment Wednesday evening. Me and my aunts we came to visit from Canada and her exceptional professionalism and kindness were definitely on full display as we saw how overwhelmed she may seem to be she efficiently managed multiple orders including mine which had been delayed we were standing for about 30 minutes waiting on our order despite the wait ...and your rude manager with the glasses told her not to worry about my order but that cashier lady was so professional she still took the time to ensure that our food was freshly made and prepared with a smile on her face. I've worked in fast food for years and I was just really impressed by her consistent treatment of every customer with respect dignity and positive attitude I could tell that she was a little overwhelmed and I was very upset that you guys didn't have any salt available to put on the fries 🥹 but she thoughtfully included salt packets and poured them into the fries after she personally made them herself which was very impressive because that really demonstrated her attention to detail and commitment to customer satisfaction. To me employees like her are a rare find with being that I have encountered bad experiences at certain McDonald's since we have been on vacation, we really feel fortunate to have encountered her during our visit...food was...