I came through drive through. After i ordered... Couldnt understand the person who i believe said, "you will get your total at window. " So I drove to window and the young man said $3:45. So I handed him $5.45. He hands ma one dollar and some change. I said I was supposed to receive $2.00 back. The window slammed shut. Another man was called over and helped him. He said to me.... you have to pay tax. Ok????? I said.... Then say the correct total when you ask for payment. So I gave him 13 cents more to get my $2 back. As he said it was $3.58 ( And also the drive through said it was $3 why would I pay 58 cents tax??? ) he gave me my $2. So anyway. He hands out my frosty. and I needed a napkin as the frosty was running down the side of cup. As I asked for it, SLAM the window went shut again. Now I'm getting a little upset. I waited and no one opened it for me. ** I feel that this young man should not be working a register. And was very rude when I asked my questions about the price and a napkin. The manager that helped him should of explained it all to me instead of silence from the young kid. Who also wore a hooded sweatshirt and the hood was over his head the whole time. I'm sure this is not correct attire for working at Wendy's. Hopefully your...
Read moreI went here before the new owner and i just went today again after reopening and had a TERRIBLE experience. I saw an employee outside talking to a buddy while drive thru line was out to the street. We waited in said line for at least, no shorter than 20 minutes. When we finally got to order the lady did engage with us hardly at all. We barely knew if she took our order correct. We got to the window for our 10 piece combo meal (number 3) with a minute made lemonade and a number 1, Dave’s single combo with a sprite with only ketchup. They didn’t know the burger was only ketchup until AFTER taking our payment because the guy at the window (the one that just came back in from talking to his buddy) couldn’t care to give us the time of day. (And no receipt!!!) And I got the Dave’s lemonade instead of the minute made like I asked for. After finally getting out of there probably 30 minutes later, we eat our fries on the way home. And my significant other eats his burger. I wait until we are home to eat my nuggets. I start eating my nuggets and they are Spicey. If I wanted Spicey nuggets i would have ordered them that way. I will not be going back unless I get a full refund, or at least hear...
Read moreWent inside due to the drive thru had 4 cars, 2 customers ahead of us. Placed our order and stood to the side for the next 10 minutes while the entire staff was focused on the drive thru, by now more customers are waiting to order and the other 2 ahead of us are still waiting too. Finally start getting our food on the tray, one fry then back for the second fry, next for the 4 pc chicken yet another trip for the second order. Then was asked what I was waiting for... Maybe the rest of the order! Finally got both of our orders and sat down, checked food and questioned if the order was right so went to the counter and was told by the manager that the order was right and did I need anything else. I sure do.... Another restaurant... Shame that I have to agree with one of the other reviews for this store, it's probably the 4th or 5th time I have had poor service here, hoping that each visit might be better than the last but this will be the last time we visit this store. I also have to agree that a visit from corporate is...
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