Verve, a Credit Union — Local services in Oshkosh

Nobody can read paper and relay their actual loan APR over the phone to what the contract says. I had to call back and suggest another loan option because the officer I worked with seemed like she only knew how to send things to underwriting and not how to negotiate terms. She would have rather cancelled the first loan than offer another option. Also, the phone experience/return call time was a joke. - Sit on the automated call for 20 minutes if you type the correct option, only to reach someone, and get offered a call back. Local branch staff in Neenah is chill tho. Would totally invite them to the barbeque....

Posted about this exactly one year ago. It just happened again this morning. Moving banks. Absolutely unbelievable

THREE seperate times this summer I have deposited money into my account to find the workers have put the money into a total strangers account. This is after I handed then my member card with all my information on it. Just recently noticed on 11/12/21 they put 2000$ into the wrong person's account. I understand mistakes happen but 3 times in a few months...

I went in for a pre-approval loan for a vehicle. During this appointment ans upon doing a credit check, she was able to get me a consolidation loan for two loan places in my name whose interest rates were above 50% and save me over 1700 with their lower and shorter term loan. By paying these loans, my credit score goes up. I was so appreciative of her time and help..I never knew I could do that. Verve has helped me get through so many things. I recommend to anyone for any...