Subway — Restaurant in Oswego Township

My family loves Subway. We've been coming to this Subway for a LONG time. We have a big family. We've had rude encounters with the manager a couple of times, but the last one was the final straw. After ordering our sandwiches, my 12 year old daughter went to ask the worker (the manager at that time) for a plastic knife. The manager said, "Your family is so needy" and reluctantly gave her the knife. My daughter came over to me in TEARS. When I approached her and asked her if she said that, she admitted to it and continued to JUSTIFY her actions (in front of my child who was still crying), saying that my big family always orders "soooo many sandwiches" (usually 4 sandwiches to split between all 9 of us). We were appalled, as was everyone else in the store who witnessed it. We said we would not coming back. She said, "That's what you said last time." 😯😤😯 The nerve! Then I remembered that I DID say it a while ago because of more rudeness and difficulty of using coupons/rewards we earned. The vibe from management here is stingy-ness, unkindness, and poor customer service. We are hoping for new management (or apologies) so that we can once again enjoy Subway in our hometown! We reached out to corporate, but there was no response. It's unfortunate. We are super forgiving people, but it helps when there is a genuine apology for...

Rude Employee. I stopped by this location, first the Employee threw garbage away and came back into the restaurant with the same gloves on, why not throw them away at the dumpster then proceeds to make food until I called her out. I asked for a foot long she gives me a 6 inch and goes off by saying I asked you twice and you did not say foot long yelling and screaming I told her to cancel my order and give me your managers name she goes to the back and calls manager and makes me wait until she finishes lying on the phone. I asked for manager and number not to wait she then start scribbling and acting like a child having a tantrum by hitting the counter and yelling. Sad I hope this place close. I called the heath department and I will call corporate this week. Terrible service flies in the veggies because they are not covered. I went on Montgomery road for...

Terrible food, extremely skimpy on the meats and cheese. I ordered the Cali Fresh foot long. It gives an exact description on the menu but when my Dad went in to get it they asked him what kind of cheese and toppings. I picked it specifically so he wouldn't have to decide anything. So I did not get what was on the menu. I weighed the turkey meat when I got home and it was literally just over an ounce per half sub and the cheese slice was so thin I could not tell it was even there. The same with the avocado. I'm not sure it was put on. There was a very small piece of bacon but the sandwich tasted like bread and mayonnaise. I'm not kidding those were the two major items on the sandwich and it cost $12. I could have gone somewhere much nicer for that price. It was a total of $31 for 2 subs and 2 bags of chips. A complete rip-off. I will never go to...