KFC — Restaurant in Ottawa

Literal garbage food joint. Hopefully goes the way of Hardee's. Slow slow slow service and then to top it off missing food. Heard a new chicken joint is opening up next door, so good bye KFC.

Something must have happened in the last few months to this place because pretty much every review is bad and complaining about long wait times some over an hour.

KFC emailed me before I even got my food asking for feedback. Told me they would reach out in 48hrs but never did, probably because this particular franchise has so many negative reviews.

I used to walk in here and instantly pick up my food, now you are expected to wait 15 minutes for the app to tell you it's ready and then when you walk in the building you'll be waiting another 30 minutes at least. Nobody wants to sit in this sticky floor dump...

My husband went and bought the large bucket of chicken dinner about an hour prior before closing time. They told him he'd have to wait 20 minutes for crispy chicken. We just settled for the regular bucket..went to Walmart for half hour. Got home (right here in Streator) and the quality of the chicken was terrible. It looked like it was from yesterday's batch of chicken. Over 5 wings and the chicken drumsticks were split down the middle with little meat left. It was despicable. Inexcusable. Incredibly sad that a pricey restaurant like this would even serve this to a customer. Attempted to call manager even though right after closing time. No answer. We just dumped the disgusting dried out shriveled chicken and ate the potatoes and gravy. Plan to call tomorrow . I just cannot believe...

Placed an order for pickup for 4:30, got there at 4:45 and the food wasn't done yet, asked where my food was at 4:55 and got the rudest response and when I said I wasn't moving out of the drive thru until I had my food, I was told that the cops were going to be called. Then the manager came out and explained the times things take and when I tried explaining to him that still didn't add up and the food should have been done and to me at that point, he kept interrupting me and then just walked away. I finally got my food a little after 5:00, which I was flabbergasted it took so long but after reading more reviews I see I got out on the shorter wait time. This was a very weird experience for my last KFC experience for a...