Verizon Business Services — Local services in Ottawa

The Ottawa Verizon store is far superior to the Morris Verizon store. Allie was especially kind, patient, and very knowledgeable as she helped me with phone problems that were way above my skill level. When I had a follow-up visit, she took care of my problem with a smile and cheerful attitude. She deserves a raise for customer service way beyond what I...

Had to stop in for a minor issue. While I understand that they can get busy, I was in there for several minutes standing there and not a single employee even greeted me, said “we’ll be with you shortly” nothing, just kept dealing with their customers. I ended up leaving without any help. It’s pretty simple to just greet a customer and acknowledge...

Terrible internet. It was fine for a couple of months, now it just lags all the time. Called and was on the phone with 2 different people for an hour and 20 minutes. They couldn't figure out the problem. Doing a ticket....