Goodcents — Restaurant in Overland Park

Visited the store today at 3 o’clock. I’ve come here several times but this was the worst experience ever. I will never go back. They should be reported to the health department. A gentleman who works there, he’s a little bit older & has a long braid literally was standing by the cut up vegetables and sneezed without covering, then proceeded to wipe his nose with the back of his hand twice then step to the register helped a customer and handled cash in that transaction then proceeded to walk over and handle bread with hands that not been washed. He then also handled A food container and poured soup. After that he continued to work around the food with a dirty cloth wiping down things touching a shirt. For a 15 minute period we observed him moving around doing things around the food. Never once did he wash his hands. Several other employees were also touching their shirts and touching their faces and never washing their hands before they did start to handle food. One employee came in, directly took a big bag of trash out then immediately came back into the food service area without washing her hands. She did put on gloves before she started to handle the food but she never did wash her hands. In the 15 to 20 minutes that we observed, only one employee washed his hands before starting to handle food. And he was one who just came in to work. He washed his hands put gloves on and then started to work...

I always go to this one because it’s near my house, but I will definitely make the drive to a different location every time I come in here more than 4+ times it’s always been an issue with something. The three girls that run. The front are always so rude and uninterested always have AirPods and or ignore me until they finish their conversation, I had a coupon, but they cannot seem to figure out how to use it. It used to be ran great and was always clean with great staff, but the new people who took over have made me not want to come back even after giving them multiple chances. Floppy made sandwiches they’re just trying to get it done so that they can go back to their conversation. I told them my boyfriend had an onion allergy after she put onions on there when I didn’t even say onion. But she probably couldn’t hear me because of the AirPod in her ear she then threw the meat and everything off the sandwich and put the meat right back on without even changing the bread. I usually don’t leave reviews, but this place has me heated. I’m done giving them...

Their customer service was terrible! I looked on the wall and it said that $5 off if you text Mr Goodcents today. I asked the young lady at the register who rung us out can she gave me the $5 discount and I showed her on my phone where I texted the number and they gave me confirmation back. She said she didn't know how take the 5 dollars off, so she asked the guy next to her, he came over to the register and said that he wasn't giving us $5 off today then he said he didn't care what was on the sign and he knows nothing about that.. even though he works there. The guy was being very passive-aggressive! I showed him my phone confirmation also and he didn't care about that either. I asked him was they manager there because they can take it off and the guy said that they have no manager at that location. He was a tall Caucasian guy with a long beard. I normally have a good experience at this location and the food is normally great. I won't be going back because the experience today was terrible and the staff was so rude especially the guy that...