Burger King — Restaurant in Owensboro

I live in lewisport ky, I went to burger king on parish avenue in owensboro ky I bought two double rodeo stack combination meals and one crispy bacon cheese combination meals ,i paid 31.24 I get home to lewisport with dinner and my son bites into his chicken sandwich and not only did he find a hair he found two hairs they said come back to owensboro and we'll replace the chicken sandwich, I say so I'm going to drive 25 minutes to replace a sandwich? I think the whole order should be replaced and a full refund, I'm not rich so when we order food it's a special occasion and to have a hair is unacceptable but having two hairs is ludicrous so I'm going to try to show pictures. I tried to contact the regional manager but he was unable after several calls .so after all this my son only ate his fries and cheesier tots😣🤐hairrnets...

Been here long ago and the service was terrible. Thought that enough time had passed and tried it again as I was passing through.

I ordered food for four people. My fault for not checking the order before pulling away. Missing one person's entire combo. Had to remind them about the drink after getting the food. They asked if I wanted cheese after I asked for cheese already and did not put cheese on the hamburger. The fries were cold as well.

I would understand if they were understaffed or overloaded with customers, but this situation was neither. I feel bad for the one person who seemed to be doing everything while three others stood doing nothing.

Tl:Dr- don't come here unless you don't want food...

They were very busy with drive thru orders but handles it well and we got our dine in food in a timely manner. The place was clean. Week or so later I am back. Went thru the drive thru this time. Horrible! They ended up not ringing up a small lemonade and not giving us the mozzarella sticks we ordered and totally gave me a different burger than I ordered. Unfortunately we didn't notice the food items until about 10 miles down the road! When asked about the lemonade they wanted to charge us for it. We said to just forget it since we only carry credit cards. Also those were the worst onion rings I have ever had there! I am definitely taking a break from Burger King after the other night. Very...