This is to customers... yall need to chill tf out on these workers. These are young, teenage, workers you are screaming at and threatening, over onions, these kids have a job to do and rules that apply to them, so if you want anything extra you have to be charged or these kids can lose their job, asking for an overabundance of something and expecting not to be charged is ridiculous but the scene you made over onions is ridiculous... just bc you feel above the rules doesn't mean these kids have to adhere and lose their jobs for you. Everything costs money, if you don't want to pay for it then don't order it but don't go screaming at teenagers bc they HAVE to charge you! Then your bill is $18 and you handed her a $10 bill, that's stealing my dear and your lucky the cops were not called. Please do never go back since that's what you said you will never do and you should never ever go anywhere public or procreate if this is how you treat people just...
Read moreWe tried to use the app for BOGO 50 percent off but it wouldn't work. We gave up and went in and asked if we could just show them the promo, absolutely NOT, app only. Then they said it ended the day before. Miraculously the app started working (inside the store) so I sent it. My husband asked for very little mayo (got none) and I asked for ranch...no problem! Totally ignored what we just asked and went by what what we had on the app. The meat was about half of what we get at other subways, very dry and in pieces (both Philly's), the other toppings were sparse. The staff was nice enough, but I was standing literally in front of them making the changes which for whatever reason they refused to accommodate. I shouldn't have to check the bag before I leave, I really regret giving...
Read moreEveryone here is great, they provide great customer service & take their time making the food right, but EVERY TIME Justin is working he is so extremely rude to not only to the customers, but his own coworkers. Constantly hassling them on things that are not necessary, giving attitude & demanding responsibility that is not theirs to hold, in front of the customers. I have been in this area for many years, i've seen employees in & out of this location & every time i see a coworker working with him, they look miserable, & apologize to me behind his back for the experience & way he talks to people. Hopefully management does something about this soon because i will walk out next time he's in there. Not to mention the work environment it creates for...
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