They're always wonderful, kind, quick, and so friendly. I've always loved subway, and I've been to many, all over the continent and a few overseas... this is by far my favorite.
there is a shorter, a little older, extremely kind, woman who works there and has for many years. She was there back when I was living out of the area and my visits home she would let me practice my (awful) Spanish to order my sandwich so I wouldn't forget (since I lived where there were virtually ZERO Spanish as a first language speaking people 🤦🏼♂️). Now that I'm home, and i order it through the app mostly, she always makes me feel confident in knowing my sandwich is going to be exactly what I ordered and never misses a chance to say "hola" as I pick up and go. She not only deserves to be recognized as an amazing employee - she deserves a raise. I would go out of the way to get a sandwich from her, as opposed to any other subway or sandwich...
Read moreOn several occasions I have ordered the $7.99 meal deal which they seem to have done away with. Now, Subway is offering a $6.99 footlong, .. the problem is that none of the Monterey area Subways honor these coupons (coupon code 699FL) (which all have to be used through their silly app - I HATE app ordering). Eventually, I called the guy who owns all or most of the Monterey area Subways. That guy is a true stinker, ... I suggested having one single meal deal price and some other simple changes which customers would really like. For example, most people have a favorite sandwich, ... they don't want a separate meal deal for each day of the week, ... and so on. After several experiences like this at the Pacific Grove and Monterey locations, I decided to abandon Subway permanently. I suggest you vote with your pocketbook and...
Read moreI have never felt so disrespected! The two wemon didn't understand English fully, which is fine, but they were frustrated at me for it! I asked for "everything BUT olives". They didn't understand what I was saying. She kept picking up olives then rolled her eyes when I said no, no olives. Her and her friend, that also worked there, then started speaking Spanish to eachother about me. I understand Spanish. What they were saying was absurdly inappropriate, rude, and unprofessional! She then didn't put what I asked for in my sandwich, put way to much mayonnaise after I asked her to stop! She then cut the sandwich halfway and rapped it without closing it. This whole time still continuing to say rude...
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