Subway — Restaurant in Palm Desert

Overall the food is always fresh and good but the women that work there don't greet you don't look happy to be there with this messes up the whole mood when you walked in. the lady I'm guessing  this is the "manager" because she is always the whole time (while making my sandwich) telling the other employees what to do or how to do their job which I feel is not the right time to do in front of customers I feel it's rude and disrespectful and to top it off they don't speak English so it makes it hard when I'm trying to tell them how to make my sandwich. I have to point to things in order for them to understand.. the whole point of this review really is they really need to work on customer service when I walk into the place I should be greeted and welcomed as well...

Came in to get sandwiches for my daughter and myself. The beginning with one of your employees was great but another employee made a fuss about I had a coupon. Even though in BOLD says any 2 sandwiches for 12.99 otherwise it's 24.99 for 2 but apparently only for specific sandwiches that that store chooses gets the discount says the employee. So basically I have to waste time and my gas to get to subway, to check and see if the coupon even works for the sandwich i want or else i just pay full price. So dumb, at the end I just bought 1 sandwich and took my lil to Sub king on 111, soooo...

I ordered online for my food and I never got it. They looked up my order and saw I was telling the truth and started making my order. Then one of them decided to call their manager or something and they decided to not give me my food. They also refused to refund me my order. So they just charged me for food and then never gave me it. The staff was rude and they refused to give me any manager number or customer service number. All they told me was to come back monday. Will never...