Sushi House — Restaurant in Palo Alto

TODAY My young daughter bought a sushi roll to-go from this shop ON HER LUNCH BREAK. They gave it to her in a box. She went back to her school (Palo Alto High) and opened the box AND ALMOST CHOKED TO DEATH - BECAUSE THIS DISGUSTING SHOP PUT THE WASABI AND THE GINGER IN THE SAME BOX WITHOUT USING A CONTAINER CUP. MY DAUGHTER INGESTED A LARGE AMOUNT OF WASABI WHICH GOT MIXED WITH THE ROLE. SHE MISSED HER CLASS AND THREW UP

THEY NEVER ASKED HER IF SHE WANTED THESE EITHER.

THIS IS THE MOST DISGUSTING POSSIBLE BEHAVIOUR AND DISRESPECT TO A YOUNG CUSTOMER. THIS PLACE CLEARLY HAS NO MORALS. THEY JUST WANT TO HAVE MONEY.

I SEE MANY 5 STAR REVIEWS BY PEOPLE THAT HAVE VERY FEW TOTAL REVIEWS - THOSE ARE MOST LIKELY FAKE REVIEWS.

I WILL GO TALK TO THE OWNER TOMORROW WITH MY ATTORNEY. DO NOT RECOMMEND ANYONE TO USE THIS PLACE. IT SHOULD...

We have been regular customers for years, including through the pandemic. Tonight we came in ordering three sushi rolls for our five year old who had his heart set on ikura for dinner. It took exactly 57 minutes for them to deliver three sushi rolls. They recently reopened the dining room, and they're still doing a vigorous online order business. The kitchen was packed full of staff, and we were lied to three times by the service staff who said the food would be out in 5 minutes or less. 57 minutes is an unacceptable amount of time to wait for 3 rolls of sushi. If they had let us know that it would be anything beyond a reasonable 20 minutes, we would have gone elsewhere. We won't be back anytime soon; an hour for a tiny tray of sushi is...

This place is AMAZING. I’m sitting outside at a picnic table after finishing the most delicious sushi I’ve had in a while. So reasonably priced, I ate a meal for two kings for the price of one. The staff was kind and amazingly polite, made us feel right at home, was so prompt with their service too! As for the food, the salmon sashimi was the thickest slab of fish I’ve ever seen in my life and it was just as tasty as it looked. The avocado rolls were PACKED with perfectly ripe avocados. I envy the folks that live close enough to visit this place regularly, it DEFINITELY needs more...