Drai's Beachclub & Nightclub — Restaurant in Paradise

We visited this establishment for the Beach club day pool party on Friday, September 10, 2022. I bought tickets prior to this day online. We took an Uber to the Cromwell and didn’t realize the rideshare area is actually at the Flamingo right next-door. I thought this was very inconvenient, because we did have a short walk to get to the Cronwell’s hotel entrance. The tickets for Drai’s cost about $30 for two people online. It is much cheaper online than at the door. Upon arrival to the venue around noon, we checked in with their extensive security. We entered the area and an employee stated my boyfriend could not wear his Falcons hat inside the venue. The employee stated there have been a lot of fights that have occurred. He explained people feud about which team they love and defend it against someone else. Initially he tried to make us go take the hat to the Cromwell concierge desk, but he ended up holding the hat for us. He stated we could get it back after we were done at the party. He did say he would be there until 4 PM that day until the pool party was over. Once he took the hat, we checked in and showed our ID’s. We had our bags checked and had to wait a few minutes before we could enter the ticketing area. Once they opened the rope for us to enter, our tickets were scanned by the employee‘s iPhone at the counter. We were then able to go up the elevators to the Beach Club. This establishment is swanky, clean, and pretty well organized. Once we entered the venue, there was an area for you to purchase a locker. The locker area does take cards to purchase them. I’m not sure how much the lockers cost. I believe from past experience they are about $20. We went upstairs to enter the Beach Club area. One of the employees was nice enough to take a photo of us together. Once we entered the Beach area, there weren’t super large amounts of people. We were able to find a nice spot in the pool area to sit to ourselves. Jnold was supposed to be the DJ for this pool party, but he was not there. Drai’s tends to advertise people being at certain events on certain days, but a lot of times they don’t show up. They do have a little heart photo venue area. We did take photos here and it was in the corner towards the back. Right near this photo venue area, there’s a beautiful view of the Strip featuring the neighborhood hotels. This includes the Bellagio, Mirage, and Caesar hotels. At the pool party, they do have pool balls that you can throw and hit while in the pool. The pool balls do say Dre‘s Beach Club on them. We decided to go to the Cabana Bar and order a Virgin piña colada and Virgin margarita. The drinks were quite refreshing, sweet, and tasty. They also have food at this venue, but we didn’t order anything. We had already eaten before we came. We did notice that someone had on a Florida Gators hat while in the pool. We do feel like Drai’s has contradicting rules. When it comes to their policies, they are only implemented by employees when they feel like it. Case in point when we were getting our drinks, one of the employees told my boyfriend that he would have to put his backpack in a locker. He stated that he wouldn’t make him do it, but don’t be surprised if someone else told him to do so. No one told him during our whole time there to put his backpack in a locker. I do like that Drai’s has pretty tight security. They don’t allow Marijuana or any illegal drugs inside. Another contradictory policy is, we did see someone smoking a Black and mild. However, they don’t allow Vape pens in instead. I did use the restroom while I was at this establishment. The restroom was just as swanky as the Beach Club. It was so clean and accessible. The DJ played pretty good music, even though he wasn’t the DJ who was supposed to perform. He played a lot of Hip-hop and Rap. I do wish that he would’ve played more up-to-date music however. We were able to get my boyfriend’s hat back without incident. I would recommend Drai’s for a nice...

I am rating this low not because of the vibe of the club but because of the lack of respect and professionalism by the security staff. My friend and I exited the dance floor from stage left. We were met by a security guard who told us that we could return from the way that we left since our entire group was at the front. At around 1:35 am on Jan 28th we returned to the place where we left and were met by a different security guard, Michael (a white male who was balding on the top with ginger hair). We explained what we were told and he told us that we could not come back this way. He told us to go around which was fine, but we wanted to let our group know where we were and that we would have to walk around so that they were not concerned. Upon waving to them a group of women started yelling at us so Michael told us we had to leave. My group and I paid to be there just as they had and they were aggressive to us first. I tried to explain that we weren't trying to take their spot, just trying to communicate to our friends and they continued to yell. Michael then put a hand on my friend's shoulder (which is very uncalled for; an unwanted touch can be considered harassment) to usher us away. For the record, we paid to be there, it was not a reserved location and could have stood there. We eventually left and had to try to find our way back to our group. We left the club around 2:20am and I asked to speak to a manager because I was unhappy with how we were treated. A nice gentleman who stood by the elevator told us that we would go down one level and to the right and that's where things blew out of proportion. I spoke to a black man in dreads by the cash registers to let him know that Michael was disrespectful. I understand that he deals with belligerent customers regularly, but immediately treated me as if I were attacking him in some way. I went to explain that I was mistreated and he said, "I wasn't there but if he told you not to stand there you weren't supposed to stand there". I explained that I agreed that he wasn't there so he could not know if I was or wasn't supposed to stand there, but that was besides the point I just wanted to report a complaint. He proceeded to cut me off, leaned his face into me and told me that I was trying to start something with him and that my issue was bigger than being mistreated (but he wasn't there...). He asked me what I wanted and I said that I just wanted to file a complaint but of course he cut me off before I finished so I told him that I didn't finish my statement. He was in a very combative mood and this was as simple as listening to my complaint and saying ok. He proceeded to tell me that my feelings were not the reality of the situation and then repeatedly told me to see my way out, but did not want to share his name with me when I asked. I spoke to another man afterwards who stood by and listened to this unfold and while I spoke to him the black man in dreads crossed his arms and turned his back towards me. This second man was very respectful, listened and I thanked him for his understanding. I know dealing with people is a difficult job but treating every person like they are drunk costumers that don't deserve common courtesy nor respect is not the way to run a business. The security guards can do whatever they want at this club and as a woman an attempt was made to overpower me into submission with gaslighting combative behavior when I tried to make...

This was the WORST CLUB EVER! If I could give it negative stars I would! I went there reserved a table with a promoter when I got there the host told me I had no table and requested 500 dollars on top of what I paid for the table to get one. The promoter was nowhere to be found so we ended up paying it. Once inside the club we were hanging out when one of our bottles went missing. I spoke to the waitress and security and it took them about two hours to give me an answer. It turns out the table next to us spilled our bottle and tried to cover it up. The security team told us they had it on camera and knew exactly who it was. The worst person to speak to was the manager. He was so discourteous and unprofessional. He told us our bottle was almost empty when the waitress told us she knew the bottle was full. He offered us a small bottle in return which I found to be unfair if I paid for a magnum. By the end of the night he said there was no video of what happened and we were lucky he's even offering us the small bottle. He reimbursed us 500 dollars which was half the price of the bottle and told us if we come back tomorrow he will give us a small bottle. We were escorted out by security after dealing with the whole situation because the club was closed by this point and the manager told us he would meet us in the front. Once in the front one of the security guys told us the manager was going to try to get us banned from the club and he was telling them to request our identification. When I asked if the manager was coming out they said no that he did not want to deal with us and told us to leave. When I requested to fill out the necessary forms to acquire the video they just told me that I was doing too much and that they would not give me anything. I was also supposed to receive a card for another manager but when I asked about it I was also told that I would not receive that. They made it seem like we were in the wrong when we were the victims. After the way I was treated I do not recommend anyone go to this establishment unless you want to be extorted at the door and treated like you're worthless. I'm in Vegas frequently and would never think about going back to this place. What’s worse is that I told them I would leave this review and they didn’t seem to care. I’ve never given any business a Review but being treated like this I had to go out of my way to make sure people know what kind of place this is. It felt like I had no way of being heard let alone being made to feel whole after the incident. They will also promise you the names of the employees/managers are available on the website and they are not. Maybe to them I am just another client but it’s us clients that make a place what it is by spending our hard earned money to have a good time. No one should be made to feel as though they are just...