Fuel Bar Las Vegas — Restaurant in Paradise

Place sucks, Colby the bartender is extremely rude. It was my 30th birthday and he made sure to ruin it, in front of my friends and family because my ID expires at midnight at it was 9:00pm so we went to Dirty Dog instead and was served by T who was absolutely amazing and made sure to give us excellent service and made up for fuel bars mistake. I recommend thinking twice before going here.

In response:

I understand the importance of legal compliance I was a bartender for 4 years, however, I would like to address a few key points regarding my experience. Firstly, my ID did not expire until midnight, and I was there at 9:00 pm. Additionally, I was served earlier in the day by a different bartenders, some of your colleagues with no issues, which seems contradictory to the treatment I received later.

Furthermore, I feel it is important to highlight that insinuating discriminatory behavior such as racism or homophobia is a serious matter and should not be taken lightly. The cleanliness of the establishment is another concern that needs attention.

Our decision to visit Fuel Bar was sentimental, as it held special memories for us. Despite the unfortunate incident, we found exceptional service at Dirty Dog, which truly made a positive impact.

It is essential to recognize that it is not about requesting special treatment but rather about the way customers are treated. I hope this feedback can lead to improvements in customer service and overall experience at your...

This place refused to serve us saying we didn’t have valid IDs when we all did. They refused to even look at our IDs probably assuming we were under 21. Doesn’t make sense. Ridiculously rude and cocky staff. Apparently you can’t be over 21 and legally drink here. Even the other customers told us they thought it was ridiculous.

Edit (so I can reply to the bar’s response): Our one friends showed a photo of her driver’s license on her phone because she thought it would be easier than showing her passport. They immediately shut her down. She offered to show her passport but they refused to even look at it. I would understand if she ONLY had a photo of her ID to not accept it; but they completely refused to look at her passport and just decided to be extremely rude to us. I would love for someone in management to give me a call and actually explain to us professionally why they wouldn’t even look at her passport and offer an apology. I won’t be coming back...

Omg!!! This place was so unprofessional! Two of my friends went to buy drinks for the four of us, only to come back empty-handed and ostracised. The bartenders said they could not serve any of us (even though we are all over 21 years old with valid IDs on hand) because one of my friends showed a picture of her license since she forgot it at home. They immediately said they could not serve any of us and my mate suggests to show him her passport which she had with her just in case her photo ID was not approved. He did not even look at her passport and turned us away rudely. He clearly made her very upset and so myself and my other friend decided to try as well. As soon as we got to the bar, all three bartenders say they cannot serve us at all. When we asked why, all they responded with was, “we cannot serve any of you.” We left obviously after that with no explanation whatsoever. Not happy, how does this place have such...