As a concerned customer , I feel compelled to share my recent experience at Tam's Burgers. Despite the appealing menu and inviting ambiance , I was deeply disappointed to observe that the kitchen staff were not wearing gloves while preparing food. Maintaining proper hygiene and food safety is paramount in any food estabilshment, and the abesence of flove usage in teh ktichen is a significant cause for concern. This oversight not only compromises steh cleanliness of the food being served but alos raises serious questions about the establishment's commitment to ensuring the well-being of its patrrons.
While I understand that there are various food safety protocols in place, the basic practice of wearing gloves when handdling fofod is widely recognized as a fundamental standard in the culinary industry. It not only prevents direct contact between the ands and the food but also minimizes the reisk of cross contamination, ultimately safeguarding the health of diners. I sincerly hope that Tam's Burgers takes this matter seriously and implements the necessary measures to address this issue. As a loyl customer, I believed that prioritizing food safety and heygien is crucial for teh reputation and success of any dining establishment.
In conclusion failure to enforce proper food handling practices, such as wering gloves in the kitchen, is critical shortcoming that connot be overlooked.
Just a note a staff member informed me that the staff is not required to wear gloves their...
   Read moreTams - today, my husband picked up a grilled chicken dinner. I took a bite into the chicken and instantly knew something was off. To my dismay, it was extremely pink inside and cold. I called in, was put on hold, and finally, a lady took my call. I asked her if I could speak to a manager because the chicken dinner my husband just picked up through the drive thru is raw. She said Jimmy is not in, but I could pick up a new meal today or tomorrow. I let her know that I was already cooking it and was truly not interested in another meal. I suggested she please let the cooks know their chicken isn't being fully cooked. She told me, "It's already cooked!" And it was apparent to me that she just wanted to get me off the phone. I responded in a stern tone and said, "Well, the one I have isn't. People can get very sick from this and you need to do something." That was it.
This is NOT acceptable. I appreciate the offer of a new meal, but we aren't interested in driving back. We purposely went to Tam's for a quick meal due to time constraints. I truly wish she would have taken the time to reassure me that this would be addressed immediately.
It's disappointing to know the people working there do not care about their customers eating a safe meal. I also don't appreciate that I had to cook my own chicken and ended up having to eat cold fries because it took a while for the chicken...
   Read moreThis Tams location is a complete mess. I pulled in around 3:20 PM and from the jump, the parking situation was a disasterâtight, chaotic, and clearly not designed for the amount of traffic this place gets.
The only saving grace was the woman who took my order. She was kind, professional, and honestly the only person who seemed to know what she was doing. Now letâs talk about the woman calling out numbersâsheâs yelling like sheâs in a stadium, not a restaurant. I showed her my number, got part of my order, and then she shouted the same number again like I hadnât already been helped. She literally refused to give me the rest of my food until I showed her the number again. Absolutely ridiculous.
Now the foodâmid at best. The chicken sandwich had seasoning on the outside but tasted like nothing. I returned it and got a BLT instead just to be safe. The chili cheese fries? Mostly cheese, barely any chili. Total letdown.
Service? D-minus. Food? Not even decent. The place feels like itâs running without a competent manager, and it shows. I work in hospitality for one of the top corporations out there, and if anyone on my team acted the way this staff did, theyâd be gone by the end of the day.
I wonât be back, and honestly, I wouldnât recommend this spot to anyone unless you like stress, bad food, and yelling.
$80 was not worth for 3...
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