07-12-2025 Food quality is ok. This unfortunately is the most affordable food in this entire mall food court. Most fast food in this food court charge close to $4 for a drink or $16+ for a combo meal.
At McDonald's, use the terrible touch screen thing so you can take your time and find the lowest price food options. I was able to get fries, drink and a double burger for $10 which is much more reasonable than almost all the other places here.
Large drink $1.89 Medium fries $4.29 Double burger $3.39
The medium fries are now a much smaller portion than they used to be and they actually put them into a small fry bag only changing the label on the bag to say Medium. But still a better price deal than fries anywhere else in this food court.
The touch screen is really bad. It is way too tall for young adults, teens or anyone shorter than 6ft tall. It is at a 90 degree sharp angle so it is anti-ergonomic for the human body at any height especially due to the height of this damn thing. Clicking, swiping and locating what you want is slow and tiresome instead of fun and easy. For an quick example, compare this with the AMC kiosks upstairs. AMC kiosks are set at a normal screen size, easily accessible for all heights, set at a perfect 45 degree angle, quick, responsive, fun, easy to use and intuitive.
But despite all the faults of the McDo kiosk, use it if you want to save money here. Kids meal is $6 plus tax which is $2 more expensive than Bergenfield, but still cheaper than all kids meals at this mall.
Also, the straws at McDo are all disgusting paper straws. Just ask for a real plastic straw at any of the other restaurants nearby and they will...
Read moreOk so how do you rate McDonalds food?
Well if they give you the correct size food, maybe better than when they don’t.
Fast food using a kiosk how you ask do you get a 1 for service. I will tell you - you just order medium fries, the woman (working at around 3pm on Saturday, March 23) says right to you “Oh my God” right in your face, when you ask for a dipping sauce.. is it really that difficult to just hand someone a sauce? I get it people behind the counter have bad days, but so do people on the other side.
Maybe it is time for this person to enter a different field, warehouse, garbage pick up, something where she doesn’t have to deal with people. I don’t think she expected my response as she was speechless when I said did you just say Oh My God to her because she asked you for dipping sauce.
Unfortunately at that time I did not realize she also didn’t notice that we paid for medium fries because she gave us small.
The food court has so many choices and I will never walk in that McDonalds again. Does it matter in the overall success of McDonalds that I will not go to that one ever again? Absolutely not. However if you don’t go because of this then that’s great.
When I asked her about it no apology nothing just stared at me like a deer in the headlights. And honestly deer have gotten a bit smarter than that, most of them make it across fine now.
Bye bye Westfield Garden State Plaza McD. You are so not needed, with all the choices you should make sure this woman starts making burgers and not...
Read moreso i have been going to this mall for years. I have ordered from here many times before. today i went there with my kids. i ordered 3 cheeseburgers from the dollar bundles ( and remember i said bundle) nuggets and drinks. when i got my order, there was no fries (which is included with the bundles). i come up to the cashier that was taking my order and asked her politely, where’s the 3 small fries. she explains to me that i didn’t order them and i just ordered cheese burgers. i told her no i ordered the bundle, which includes the fries. i also told her that i have no problem paying extra for the fries again but i let her know this is what i definitely order. she then told me after i offered to pay extra to get the fries for my kids, that are waiting. the cashier keeps arguing that this is not what i ordered and disregarded my request. the managers. ( i presume) steps in and tell me that if i give the burgers back he will remake them. i told him my kids are already eating them. “ do you expect my to take it out there mouths, and give it to you” is what i said quote on quote. he just kept repeating my self. i respectfully declined and said i don’t need the fries anymore. omg it’s such a hassle for the just some fries, that i offered to pay for. crazyyyyyy. customer service is out the door and i probably shouldn’t be expecting much from mcdonald’s, it’s just so...
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